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Best AI chatbots for customer service

Answer customer questions automatically via chat, email or phone. 74 tools, across 9 professions.

Strongest GDPR profile of all 74

AutoReplyAIGDPR: Strong

Provider based in the Netherlands
Data in the EU according to the provider
Publishes certification/GDPR safeguards

Starter €149/month (250 chats), Professional €349/month (unlimited… · free trial

View AutoReplyAI

The top pick per profession

Each tile is a separate comparison for that field.

Customer serviceTop pick: Heyloha35 tools

Hotels & holiday accommodationTop pick: Revtek11 tools

Automotive sectorTop pick: AutoReplyAI8 tools

Housing associations & owners' associationsTop pick: Embrace Cloud7 tools

E-commerceTop pick: Zowie5 tools

HospitalityTop pick: HorecaHub5 tools

Government & municipalitiesTop pick: Gfacility4 tools

Real estateTop pick: Conciairge3 tools

Tourism & travel sectorTop pick: chatlyn3 tools

What does it cost?

€0median €99€369

Published monthly prices in euros for 17 tools, as stated by the provider; prices on request, annual or one-off are not included.

Compare all 74

GDPR strong or goodFree trialNL/EU only

#ToolRuns onPriceGDPR

AutoReplyAIAutoReplyAI · Netherlands · free trialAI platform built specifically for Dutch car dealers, automating WhatsApp Business, website chat and service appointments from a single dashboard. The AI knows the stock, answers questions about models and prices, books MOT and maintenance appointments, and passes hot leads on to the salesperson. Integrates with dealer stock systems via CSV or API.Starter €149/month (250 chats), Pro…Strong 2

HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on

Heyloha 250 €149/mo, 500 €239/mo…Strong 3

GfacilityGfacility Projects B.V. · Netherlands · free trialDutch platform that brings facilities, IT and workplace services together in a single service management system: requests, work orders, room bookings, visitor registration and asset management. AI agents handle service requests, classify tickets and support the helpdesk; AI is charged separately per agent on top of the platform fee.price per user, AI agents ap…Strong 4

Novaco AIAutoChat BV · EU · free trialAutomotive virtual assistant suite for car dealers. Novaco (formerly AutoChat) offers modules for website, WhatsApp, phone and internal team support, so appointments are booked 24/7 without extra staff.on

on requestStrong 5

Embrace CloudEmbrace The Human Cloud B.V. · NetherlandsDigital workplace and customer contact solution for housing associations, care institutions and government bodies. An AI assistant for staff and an AI agent for tenant communication are integrated into CRM, intranet and housing allocation systems.on requestStrong 6

RevtekKatoomba Consulting B.V. · NetherlandsDigital concierge via WhatsApp for holiday parks and campsites. Guests check in, open the barrier, book facilities and report faults without a separate app. A multilingual AI answers 24/7 questions about opening hours, wifi and house rules.on requestStrong 7

HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong 8

TOPdeskTOPdesk · Netherlands · free trialDutch FMIS / service management system for facilities, IT and HR teams: requests, work orders, bookings, contracts and asset management in a single system. Since 2026 it includes AI: automatic categorisation, AI search in the self-service portal and the AI colleague TOPdesk Robin, which summarises requests and drafts replies. The handler remains ultimately responsible.Essential €61, Engaged €86, Excel…Strong 9

Receptie.aiReceptie.ai · NetherlandsDutch AI receptionist for the websites of car dealerships and garages. Answers questions, books MOT, maintenance, tyre and bodywork appointments, and captures leads for test drives and trade-ins, 24/7. Retrieves vehicle details from the licence plate (RDW) and syncs with stock from Autotelex and Mobilox.on

on requestStrong 10

MobibotapeelingAI B.V. · Netherlands · free trialDutch AI chat built specifically for car dealerships. Answers stock, leasing and service questions 24/7, books test drives and passes qualified leads on to the CRM. Integrates with VWE, AutoSoft, Wheelerdelta and more.€49.99–€349.99/monthGood 11

VirtualWorkforce AIVirtualworkforce.ai B.V. · Netherlands · free trialManaged AI agent service that helps housing associations automate maintenance requests, tenant contact and administrative processes. AI agents label emails, carry out maintenance triage and answer routine questions 24/7.on

Free €0/mthGood 12

chatlynchatlyn GmbH · EU · free trialAustrian AI communication hub for hotels, founded in Vienna in 2022. The chatbot handles guest enquiries 24/7 via WhatsApp, web chat, email, Instagram and Booking.com messages in 100+ languages, with a resolution rate of 93%. Connects to the PMS for automated guest journey messages (pre-arrival, check-in, checkout) and WhatsApp upsell campaigns with a 95% open rate. Active at 1,000+ hotels in 30 countries; strong in the DACH region. Raised a €8M Series A in June 2025.on request (approx. €3,000 per year…Good 13

CoostoCoosto · NetherlandsDutch platform for media monitoring, social media management and webcare, with EmotionAI sentiment analysis.from €249/month (Essential)Good 14

HiJiffyHiJiffy · EUEU-based AI communication platform for hotels and hospitality: automates guest communication via web chat, WhatsApp and social media, increases direct bookings and relieves the front desk. More than 2,500 hotels in 60+ countries.Basic €99/month, Pro €159/month, Premium…Good 15

RaffleRaffle · EU · free trialDanish AI search and chat that answers customer questions 24/7 and exposes content gaps in knowledge bases.on requestGood 16

TrustYouTrustYou GmbH · EUHospitality AI platform for review management, guest surveys and AI agents such as a booking assistant and guest concierge.on

from €75/month per location (CXP, y…Good 17

Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good 18

AI Support Nederland AutomotiveAI Support Nederland · NetherlandsDutch AI solution for car garages with voice AI and web chat. Books workshop appointments, sends MOT reminders and runs proactive customer retention through integration with DMS systems such as Autoline and Incadea.on requestGood 19

BookboostBookboost AB · EUCRM and communication platform for hotels and serviced apartments. An AI Agent, connected to the own customer data platform, answers guest questions in any language via WhatsApp, SMS, email, webchat and OTA messages, and only brings in a staff member when necessary.on requestGood 20

ConciairgeFitpa B.V. · NetherlandsAI agent for property managers that reads messages from a single inbox, answers tenant questions and coordinates maintenance. It connects WhatsApp, email and bank accounts for an overview of rental income.€10 per unit per month excl. b…Good 21

Ctoutvert AI-chatbotCtoutvert · EUTransactional chatbot for campsites. Answers website visitors' questions in multiple languages 24/7 and guides them through to a booking, with live integration to rates and availability.on requestGood 22

EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on

on requestGood 23

GemMaykin / Open Gemeente Initiatief · NetherlandsOpen source virtual municipal assistant that answers citizens' questions via chat and phone, in use at 27 municipalities.on requestGood 24

moinAIknowhere GmbH · EUGerman AI chatbot and agent platform for automated customer communication in marketing, sales and service.on requestGood 25

OphelosOphelos · NetherlandsAI-native debt collection platform from Ophelos (part of Intrum) that handles large volumes of debtor communication fully digitally, through personalised, empathetic contact moments across multiple channels. The platform automatically detects vulnerable debtors, offers self-service options for payment arrangements and provides real-time analytics. Active in the Netherlands via Intrum with a CSAT score of 86%.on requestGood 26

ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on

on requestGood 27

PollyPolly · NetherlandsAI knowledge management platform that supplies customer service teams, staff and bots with up-to-date answers from one central knowledge base.on requestGood 28

Quinta (Velma)Quinta, formerly Quicktext · EUHotel data platform (Quicktext until January 2026) that collects more than 4,200 data points per hotel and distributes them to the website, OTAs, GDS and AI environments such as ChatGPT, Gemini and Perplexity. The AI booking assistant Velma answers guest questions and turns them into leads and bookings.on requestGood 29

Y.digitalY.digital · NetherlandsUtrecht-based AI company with the Ally platform for self-service, agent assist, semantic search and data discovery.on requestGood 30

Zig365Zig Websoftware B.V. · NetherlandsIntegrated SaaS platform for housing associations and property managers, with AI-driven tenant communication, allocation of homes, maintenance planning and data analysis. More than 10,000 staff members and 2 million tenants and home seekers use the platform.on

on requestGood 31

ApaleoApaleo GmbH · EUOpen, API-first property management platform for hotels and serviced apartments. Via the Agent Hub (since February 2025) you can deploy ready-made or custom AI agents for reservations, guest emails, CRM analysis and content creation. Apaleo also has an MCP server that lets AI agents work with hotel systems.on requestGood 32

NexiusNEH ICT Solutions B.V. · NetherlandsAI platform developed specifically for and with housing associations. Specialised AI assistants understand the sector's day-to-day practice (maintenance, rent administration, tenant contact) and work as a standalone system with no access to business networks.on

on request (one price per corpor…Good 33

Impel AIImpel · Outside EUEnterprise AI platform for the full dealer lifecycle. Combines Chat AI, Voice AI, Service AI and Marketing AI in one system. Active at around 9,000 dealers in 51 countries; GDPR- and SOC 2 Type II-certified.from $99/feature/monthLimited 34

Level AILevel AI · Outside EUContact centre AI that scores 100% of interactions, deploys voice agents, and offers real-time agent assist and VoC insights.on requestLimited 35

Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.on requestLimited 36

PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.on requestLimited 37

ZowieZowie · Outside EUEnterprise platform for customer-facing AI agents with a deterministic decision layer alongside the chosen LLM.on

on requestLimited 38

BonnieHello Pollie B.V. · Netherlands · free trialAI phone and WhatsApp host for hospitality that takes, changes and answers guest enquiries for reservations 24/7.from €125/mth with annual payment,…Limited 39

Lime Connect (voorheen Userlike)Lime Connect · EU · free trialGerman customer messaging platform with AI chatbot, Smart FAQ and form suggestions around a central knowledge base.on

Pro €87/month (min. 3 seats)Limited 40

SleakSolid Solutions B.V. · Netherlands · free trialDutch AI chatbot builder that lets childcare organisations launch their own assistant in five minutes, trained on internal policy, pedagogical approach and FAQs. Both parents and staff can query the bot. Deployable as a website widget or helpdesk tool.from €59/month (Start)Limited 41

SnelReactieSnelReactie · Netherlands · free trialAI lead follow-up service for car dealers that responds within 5 minutes to incoming leads from Marktplaats, AutoScout24 and the dealer's own website, 24/7. The AI reads the enquiry, checks stock and sends a personalised reply. Leads are scored on purchase intent. Integrations with UnameIT LEF, WinCar and AM-i.€49/month, no set-up costs, 14 da…Limited 42

Tidio LyroTidio · EU · free trialAI customer service agent that automatically answers common webshop questions and connects with Shopify and WooCommerce.on

Starter $29/monthLimited 43

Trengo AI HelpMateTrengo · Netherlands · free trialAI chatbot within the Trengo multichannel platform that handles FAQs and repetitive conversations on autopilot in 26 languages.on

plans + €0.25–0.30 per AI conversa…Limited 44

WatermelonWatermelon · Netherlands · free trialDutch AI customer service agent that automates repetitive questions, EU-hosted and ISO 27001-certified.on

freemiumLimited 45

1club1club EOOD · EUAI-native gym management platform for fitness centres, yoga studios and sports clubs. Automates member administration, class scheduling, payments and customer service through AI agents. Available in the EU (Bulgaria); founded in September 2025.from $63/month (tiered by members…Limited 46

CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on

on requestLimited 47

CollectOnlineCollectOnline · EU · free trialEuropean cloud platform for credit management and debt collection with active AI features: a virtual assistant analyses incoming emails and drafts replies, a conversational call bot handles debtor calls and offers payment arrangements, and a scoring engine prioritises cases based on payment behaviour. More than 2,500 users in 14 countries.on requestLimited 48

Holoconnects Holographic PharmacistHoloconnects B.V. · NetherlandsAmsterdam AI hologram platform for pharmacies: a life-sized, interactive holographic assistant that answers patient questions in five languages, 24/7. The first Dutch pilot at Stroomz Apotheek Strijp (Eindhoven, July 2025) shows that the hologram 'Alicia' handles standard questions independently; complex questions are passed on to a remote pharmacist assistant. Deployed as a solution for staff shortages in rapidly growing regions.Holobox Mini (22") from €4,500Limited 49

TwinQ AITwinQ, part of Aareon Nederland B.V. · Netherlands · free trialAn AI automation layer for owners' association managers and housing corporations, built on the TwinQ platform. Five specialised AI agents automate meeting minutes, email handling, phone calls, invoice processing and property transfers.on requestLimited 50

AI HotelAI Hotel · NetherlandsDutch-language AI reception for hotels that answers the phone 24/7. Checks availability live (integration with Mews), accepts bookings, confirms by SMS, offers upgrades and answers frequently asked questions in 32 languages.on requestLimited 51

boost.aiboost.ai · EUConversational AI for regulated sectors: chat and voice bots for banks, insurers, telecoms and government.on requestLimited 52

ChatkrachtChatkracht · NetherlandsDutch customer service specialist combining AI chatbots (incl. ChatGPT) with human chat, email and phone support.on

on requestLimited 53

DeepdeskDeepdesk · NetherlandsAgent-assist AI giving customer service staff real-time reply suggestions across chat, email and voice, integrated with the CRM.on requestLimited 54

DixaDixa · EUCustomer service platform with AI agent Mim, copilot and Auto-QA across chat, email, phone, WhatsApp and social.on requestLimited 55

FreedayFreeday · NetherlandsDutch AI agents ('digital employees') that handle customer service, finance and KYC processes end to end.on request (pay-per-resolution)Limited 56

HolliLeisure Logic · NetherlandsAn AI receptionist for campsites, holiday parks and group accommodation. It answers guest questions 24/7 via website chat, WhatsApp and email, and shows live availability and prices for pitches and accommodation through its integration with the reservation system.on requestLimited 57

MarvelX AIMarvelX AI B.V. · NetherlandsDutch agentic AI platform for insurers that automates up to 90% of operational tasks, including claims processing, fraud detection and customer service. Integrates with legacy and modern insurance systems.On requestLimited 58

myAutopilotmyAutopilot · NetherlandsDutch AI automation partner that builds and maintains smart AI workflows specifically for installation companies (solar panels, heat pumps, HVAC). Automates lead follow-up, appointment booking, quote reminders and customer care, implementation within 7 days.on requestLimited 59

NeopleNeople B.V. · NetherlandsDutch AI colleague for customer service that automates up to 80% of e-commerce tickets (Shopify, Lightspeed, PostNL).on request (from ~$1,750/month)Limited 60

Object AssistentTinyBase B.V. · NetherlandsAI chatbot, trained on the property brochure, that answers questions from prospective buyers and filters serious leads outside office hours.on requestLimited 61

Runnr.aiRunnr.ai · NetherlandsAn AI platform for guest communication at hotels and other accommodation, set up by former Booking.com staff. It answers guest questions automatically via WhatsApp, SMS and the Booking.com inbox, handles digital check-in and service requests, and sends personalised upsells.on request (depending on size…Limited 62

VetIntelligenceVetIntelligence · NetherlandsDutch platform with three integrated AI products: Sophie (24/7 WhatsApp assistant for clients), Summ (speech-to-record) and Sync (practice management system). Backed by the Dactari veterinary cooperative.on requestLimited 63

DenkBot AutomotiveDenkBot · NetherlandsAI chatbot for car dealers and automotive businesses that answers stock enquiries, schedules test drives, provides finance calculations and passes leads on to the DMS or CRM. Integration with Dealer Management Systems for real-time data.on request (custom pricing per dealer)Limited 64

Freshworks Freddy AIFreshworks · free trialAI agent within Freshdesk/Freshservice that autonomously handles customer enquiries, with a separate Copilot for agent assist.~$0.49/session emailUnknown 65

Intercom FinIntercom · free trialAI agent that resolves customer enquiries end to end across chat and email, on top of helpdesks such as Zendesk and Salesforce.on

$0.99 per resolved conversationUnknown 66

Salesforce AgentforceSalesforce · free trialAutonomous AI service agents on top of Service Cloud that handle customer enquiries via the Atlas Reasoning Engine.on

$125/user/month or $0.10 per a…Unknown 67

TeamUpTeamUp · free trialPopular member management system for fitness studios, CrossFit boxes, yoga and dance studios and personal trainers, with automated payments, class scheduling and a built-in AI assistant for customer questions.from €99/month (0–100 active members)Unknown 68

Zendesk AI AgentsZendesk · free trialAI agents within Zendesk that automatically handle support tickets and deflect repetitive questions.on

Suite $55–$169/agent/month (annu…Unknown 69

GorgiasGorgias · Outside the EU · free trialHelpdesk plus AI agent for webshops (including Shopify) that automates support and recommends products in the chat.on

on requestUnknown 70

MyTrip.AIMyTrip.AI · free trialAI agent platform built specifically for tour operators, travel agencies, OTAs and hotels. Trains AI assistants on business data (website, products, APIs) for 24/7 customer support, conversational booking and AI content creation.One-off $2,500 setup + $195/month…Unknown 71

AdaAda Support Inc. · Outside the EUOmnichannel AI customer service platform with its own 'Reasoning Engine' that autonomously resolves 70% of interactions.on

on request (~$30k/year enterpris…Unknown 72

DigitalGeniusDigitalGenius · Outside the EUAI agent for e-commerce customer service that automatically resolves order tracking, returns, subscriptions and warranty claims.on requestUnknown 73

EliseAIElise A.I. Technologies Corp. · Outside the EUConversational AI (chat, email, voice) that handles leasing, viewings and maintenance requests for landlords.on requestUnknown 74

SierraSierra · Outside the EUPlatform for AI customer service agents via chat, voice, email and WhatsApp; billed based on outcomes achieved.on

on request (outcome-based pricin…Unknown

Frequently asked questions

What is the best AI chatbot for customer service?: That depends on your field. At the top is AutoReplyAI, with the strongest published GDPR profile of the 74 tools we track. For each profession, the top pick is below.
How is this order determined?: By the GDPR profile the provider publishes itself, then by what a buyer can check: free trial, public pricing and the breadth of features. No one pays for a place.
Can I process confidential data with these?: Check the GDPR profile per tool, use the business variant with a data processing agreement, and ask the provider where the data is stored.

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