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Deepdesk (Amsterdam, the Netherlands)

Deepdesk

Agent-assist AI giving customer service staff real-time reply suggestions across chat, email and voice, integrated with the CRM.

Shared spot14of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Limited
  • Provider based in the Netherlands

Each tile is a professional tool in customer service, with the strongest GDPR profile on the left. 18 professional tools, like Deepdesk, have a limited profile: they share this spot. Click for that tool.

Priceon request
Free trialNone foundNot found on the provider's site when checked on 26 July 2026
Based inAmsterdam, NetherlandsNetherlands
ModelNot publicnot public, Dutch company; PII anonymisation available in the Enterprise package

Last checked: 26 July 2026 · How we check

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This is what Deepdesk looks like

www.deepdesk.com
Deepdesk website
Deepdesk website

What it does

Real-time reply suggestions via autocomplete
Next Best Message: suggests the best next sentence
Link Suggest: relevant links based on context
Conversation Summarisation: automatically summarises conversations
Reply Generation: generates a reply with gen-AI
PII anonymisation of customer data
Live translation of conversations
Bring Your Own Model (BYOM) support

Comparable in customer service

All 40 professional tools for customer service
Underlying model

not public, Dutch company; PII anonymisation available in the Enterprise package. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for customer service

Questions about Deepdesk

Which AI model does Deepdesk use?
The maker of Deepdesk does not publish which AI model is underneath. Dutch company; PII anonymisation available in the Enterprise package.
How much does Deepdesk cost?
on request. Check the current price on the provider's website; rates change often.
Who is Deepdesk for?
Deepdesk focuses on customer service. It suits work such as answering frequently asked questions automatically, supporting agents with draft replies, and summarising and categorising conversations.
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.

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