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Deepdesk (Amsterdam, the Netherlands)Deepdesk
Agent-assist AI giving customer service staff real-time reply suggestions across chat, email and voice, integrated with the CRM.

Shared spot14of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Limited
- Provider based in the Netherlands
Priceon request
Free trialNone foundNot found on the provider's site when checked on 26 July 2026
Based inAmsterdam, NetherlandsNetherlands
ModelNot publicnot public, Dutch company; PII anonymisation available in the Enterprise package
Last checked: 26 July 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Deepdesk looks like
www.deepdesk.com

What it does
Real-time reply suggestions via autocomplete
Next Best Message: suggests the best next sentence
Link Suggest: relevant links based on context
Conversation Summarisation: automatically summarises conversationsReply Generation: generates a reply with gen-AI
PII anonymisation of customer data
Live translation of conversationsBring Your Own Model (BYOM) support
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Raffleon request
TrainToolon requestUnderlying model
GDPR check for customer service not public, Dutch company; PII anonymisation available in the Enterprise package. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Deepdesk
- Which AI model does Deepdesk use?
- The maker of Deepdesk does not publish which AI model is underneath. Dutch company; PII anonymisation available in the Enterprise package.
- How much does Deepdesk cost?
- on request. Check the current price on the provider's website; rates change often.
- Who is Deepdesk for?
- Deepdesk focuses on customer service. It suits work such as answering frequently asked questions automatically, supporting agents with draft replies, and summarising and categorising conversations.
- What should I look for in AI for customer service?
- Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
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