Which AI model does Gfacility use?

The maker of Gfacility does not publicly disclose which AI model sits underneath. Which model sits underneath: production data in EU data centres, ISO 27001 and GDPR; the provider also mentions the AI Act.

How much does Gfacility cost?

price per user, AI agents priced separately — rates on request. Check the current price on the provider's website; rates change often.

Who is Gfacility for?

Gfacility is aimed at facilities management & cleaning, customer service, and government & municipalities. It fits tasks such as taking in, triaging and assigning requests and work orders, planning cleaning and maintenance based on actual usage, and analysing space use, occupancy and bookings.

What should I look out for with AI in facilities management & cleaning?

Occupancy sensors, bookings and badge data are often personal data: measure at room or zone level rather than individual employee level, and involve the works council when introducing it (WOR art. 27 for staff monitoring systems). Avoid camera footage for cleaning measurement. Put a data processing agreement and EU hosting in place with every AI provider, especially if work orders contain photos of buildings, employees or residents.

Home / Facilities management & cleaning / Gfacility

Gfacility Projects B.V. (Breda, the Netherlands)

Gfacility

Dutch platform that brings facilities, IT and workplace services together in a single service management system: requests, work orders, room bookings, visitor registration and asset management. AI agents handle service requests, classify tickets and support the helpdesk; AI is charged separately per agent on top of the platform fee.

Go to the website Gfacility alternatives

Shared spot1of 13 professional tools with a GDPR profile in facility management & cleaning

GDPR: Strong

Provider based in the Netherlands
Data in the EU according to the provider
Publishes certification/GDPR safeguards

Each tile is a professional tool in facilities management & cleaning, with the strongest GDPR profile on the left. 2 professional tools share this spot, like Gfacility profile strong: they share this place. Click through to that tool.

Priceon requestprice per user, AI agents priced separately, rates on request

Free trialYes

Based inBreda, NetherlandsNetherlands

ModelNot publicnot public which model sits underneath, production data in EU data centres, ISO 27001 and GDPR, the provider also mentions the EU AI Act

Last checked: 26 October 2026 · How we check

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What it does

AI service desk for facilities and IT

Work orders and knowledge base

Inspections and maintenance planning

Room booking and room signage

Floor plans and workplace booking

Visitor management and visitor kiosk

Supplier and contract management

Asset management (CMDB) and fleet management

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Gfacility compared

Gfacility vs Raffle Gfacility vs Voicelabs Robin Gfacility vs Ebbot Gfacility vs Altura Gfacility vs deskbird Gfacility vs FacilityApps Gfacility vs HorecaHub Gfacility vs Infraspeak Gfacility vs moinAI Gfacility vs Parloa Gfacility vs Polly Gfacility vs TOPdesk Gfacility vs YAROOMS (Yarvis AI)

Underlying model

not public which model sits underneath, production data in EU data centres, ISO 27001 and GDPR, the provider also mentions the EU AI Act. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for facilities management & cleaning

Questions about Gfacility

AI for facilities management & cleaning AI for customer service AI for government & municipalities

Which AI model does Gfacility use?: The maker of Gfacility does not publicly disclose which AI model sits underneath. Which model sits underneath: production data in EU data centres, ISO 27001 and GDPR; the provider also mentions the AI Act.
How much does Gfacility cost?: price per user, AI agents priced separately, rates on request. Check the current price on the provider's website; rates change often.
Who is Gfacility for?: Gfacility is aimed at facility management & cleaning, customer service, government & municipalities. It fits work such as taking in, triaging and assigning reports and work orders, planning cleaning and maintenance based on actual use, and analysing space use, occupancy and bookings.
What should I look out for with AI in facilities management & cleaning?: Occupancy sensors, bookings and badge data are often personal data: measure at room or zone level rather than individual employee level, and involve the works council when introducing it (WOR art. 27 for staff monitoring systems). Avoid camera footage for cleaning measurement. Put a data processing agreement and EU hosting in place with every AI provider, especially if work orders contain photos of buildings, employees or residents.

Next stepAll 25 options for facilities management & cleaningProfessional tools and general assistants side by side, by GDPR profile, price and quality.

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