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Watermelon (Utrecht)

Watermelon

Dutch AI customer service agent that automates repetitive questions, EU-hosted and ISO 27001-certified.

Go to website Watermelon alternatives
Shared spot14of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Limited
  • Provider based in the Netherlands

Each tile is a professional tool in customer service, with the strongest GDPR profile on the left. 18 professional tools, like Watermelon, have a limited profile: they share this spot. Click for that tool.

Pricefreemium; Starter €99/month; Advanced €199freemium; Starter €99/month (€84 annually); Advanced €199/month; Business €399/month
Free trialYes
Based inUtrechtthe Netherlands
ModelChatGPT

Last checked: 3 August 2026 · How we check

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This is what Watermelon looks like

watermelon.ai
Watermelon: product image (source: provider)
Watermelon: product image (source: provider)
Watermelon: product image (source: provider)
Watermelon: product image (source: provider)
Watermelon: product image (source: provider)
Watermelon: product image (source: provider)
Watermelon website
Watermelon website

What it does

AI agent answers customer questions 24/7
Carries out actions independently
Channels: chat, WhatsApp, email, social
Integration with Shopify and WooCommerce
Inbox with human handover
Statistics on automation rate
EU hosting and ISO 27001 certification
AI Engine 2.0 with GPT-5 support

Comparable in customer service

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Questions about Watermelon

AI for customer serviceAI for government & municipalities
Which AI model does Watermelon use?
Watermelon runs (partly) on ChatGPT. OpenAI GPT-4o.
How much does Watermelon cost?
freemium; Starter €99/mo (€84 annually); Advanced €199/mo; Business €399/mo. Check the current price on the provider's website; rates change often.
Who is Watermelon for?
Watermelon is aimed at customer service, government & municipalities. It fits work such as automatically answering frequently asked questions, supporting agents with draft replies, and summarising and categorising conversations.
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
Next stepAll 52 options for customer serviceProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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