Home / Hospitality / Voicelabs Robin

Voicelabs (Netherlands)

Voicelabs Robin

Robin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.

Shared spot2of 16 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in hospitality
GDPR: Good
  • Provider based in the Netherlands
  • Publishes certification/GDPR safeguards

Each tile is a professional tool in hospitality, with the strongest GDPR profile on the left. 6 professional tools, like Voicelabs Robin, have a good GDPR profile: they share this spot. Click for that tool.

PriceStarter €149/month; Growth €299/monthStarter €149/month (300 min); Growth €299/month (1,000 min); Custom: on request (excl. VAT); 14 days free trial
Free trialYes
Based inNetherlandsNetherlands
ModelNot publicnot public, 100% EU-hosted, ISO 27001-compliant

Last checked: 23 October 2026 · How we check

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This is what Voicelabs Robin looks like

www.voicelabs.nl
Voicelabs Robin website
Voicelabs Robin website

What it does

24/7 AI telephony, multilingual
Automatically schedule appointments and handle reservations
WhatsApp and chat integration
Integration with CRM, calendar and in-house systems
Warm handover with a conversation summary to a staff member
Receive and record maintenance reports
100% EU hosting, ISO 27001-compliant
Transparent pricing structure with fixed per-minute rates

Comparable in hospitality

All 16 professional tools for hospitality

Compare Voicelabs Robin

Underlying model

not public, 100% EU-hosted, ISO 27001-compliant. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for hospitality
Which AI model does Voicelabs Robin use?
The maker of Voicelabs Robin does not publish which AI model sits underneath. 100% EU-hosted, ISO 27001-compliant.
How much does Voicelabs Robin cost?
Starter €149/mo (300 min); Growth €299/mo (1,000 min); Custom: on request (excl. VAT); 14-day free trial. Check the current price on the provider's website; prices change often.
Who is Voicelabs Robin for?
Voicelabs Robin is aimed at hospitality, housing associations & owners' associations, customer service, GP practices, dentistry and hotels & holiday accommodation. It supports tasks such as handling bookings and guest communication, monitoring and responding to reviews, and creating menus, promotions and social content.
What should I watch out for with AI in hospitality?
Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.

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