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MARA Solutions GmbH (Mannheim, DE)

MARA AI Review Assistant

AI assistant that generates review responses and analyses guest feedback for hotels and restaurants, in any language.

Go to website MARA AI Review Assistant alternatives
Shared spot8of 16 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in hospitality
GDPR: Limited
  • Provider based in the EU

Each tile is a professional tool in hospitality, the strongest GDPR profile on the left. 7 professional tools, like MARA AI Review Assistant, have a limited profile: they share this spot. Click for that tool.

PriceLite €70/month per propertyfrom €70/month per property, billed annually (Lite); Core €130, Intelligence €210 per property per month
Free trialYes
Based inMannheim, DEEU
ModelNot publicthe language model used is not public; for business customers MARA is a processor and a data processing agreement applies (according to the provider)

Last checked: 23 October 2026 · How we check

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This is what MARA AI Review Assistant looks like

www.mara-solutions.com
MARA AI Review Assistant website
MARA AI Review Assistant website

What it does

AI review responses
Central review inbox
Brand Voice: AI in your own tone
Review analytics per location
AI assistant for review insights
Guest surveys with score-based routing
Review widgets for website
Auto-reply to positive reviews

Comparable in hospitality

HorecaHubfrom €369/mth (up to 2,000 completed…Dyflexisfrom €4.50 per user/month (Pro)HiJiffyBasic €99/month, Pro €159/month, Premium…TrustYoufrom €75/month per location (CXP, y…Voicelabs RobinStarter €149/month (300 min)Apicbaseon request (billed annually…
All 16 professional tools for hospitality
Underlying model

The language model used is not public; for business customers MARA is a processor and a data processing agreement applies (according to the provider). Many tools build on a large model from providers such as OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it sets out where your data goes.

GDPR check for hospitality

Questions about MARA AI Review Assistant

AI for hospitality
Which AI model does MARA AI Review Assistant use?
The maker of MARA AI Review Assistant does not disclose which AI model sits underneath. For business customers MARA is a processor and a data processing agreement applies (according to the provider).
How much does MARA AI Review Assistant cost?
from €70/mo per property, billed annually (Lite); Core €130, Intelligence €210 per property per month. Check the current price on the provider's website; prices change often.
Who is MARA AI Review Assistant for?
MARA AI Review Assistant is aimed at hospitality. It fits work such as handling bookings and guest communication, monitoring and responding to reviews, and creating menus, promotions and social content.
What should I watch out for with AI in hospitality?
Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
Next stepAll 28 options for hospitalityProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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