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Choco Communications DACH GmbH (Berlin, DE)Choco AI
AI ordering platform that automatically processes orders from voicemail, email and messages between hospitality businesses and food suppliers.
Shared spot8of 16 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in hospitality
GDPR: Limited
- Provider based in the EU
Priceon request
Free trialNot foundNot found on the provider's site when checked on 29 October 2026
Based inBerlin, DEEU
ModelChatGPT
Last checked: 29 October 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Choco AI looks like
choco.com
What it does
Multi-channel order processing (voice, email, fax)99.9% accuracy in order processing
Proprietary eCommerce ordering platform for suppliers
CRM and customer management via SalesHub
Real-time customer insights via CustomerHub
ERP integrations (SAP, Dynamics, Sage, Odoo)Optimisation of average order value
Processing of WhatsApp and handwritten orders
Comparable in hospitality
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TrustYoufrom €75/month per location (CXP, y…
Voicelabs RobinStarter €149/month (300 min)
Apicbaseon request (billed annually…
Questions about Choco AI
- Which AI model does Choco AI use?
- Choco AI runs (partly) on ChatGPT. VoiceAgent uses the OpenAI Realtime API; all customer data hosted on AWS (region not named); SOC 2 (Security, Availability, Confidentiality); data processing agreement (DPA) available (according to the provider).
- How much does Choco AI cost?
- on request. Check the current price on the provider's website; rates change often.
- Who is Choco AI for?
- Choco AI is aimed at the hospitality sector. It supports tasks such as handling reservations and guest communication, monitoring and responding to reviews, and creating menus, promotions and social content.
- What should I watch out for with AI in hospitality?
- Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
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