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Hello Pollie B.V. (Amsterdam, NL)Bonnie
AI phone and WhatsApp host for hospitality that takes, changes and answers guest enquiries for reservations 24/7.
Shared spot8of 16 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in hospitality
GDPR: Limited
- Provider based in the Netherlands
PriceStarter €135/month, Business €215/monthfrom €125/month on annual billing, €135/month on monthly billing (Starter); Business €195/€215 per month, Pro €385/€420 per month
Free trialYes
Based inAmsterdam, NLNetherlands
ModelNot publicthe language model used is not public; sub-processor list on request only; sub-processors outside the EEA are covered by standard contractual clauses; Bonnie is a processor of customer data (according to the provider)
Last checked: 23 October 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Bonnie looks like
bonnie.ai
What it does
24/7 AI phone answering
Taking bookings by phoneWhatsApp confirmations and reminders
Conversations in 20+ languagesSmart handover to staff
Conversation analytics dashboard
Integration with Zenchef/TheFork/OpenTablePersonalised dashboard with missed opportunities and revenueComparable in hospitality
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Apicbaseon request (billed annually…Bonnie compared
Underlying model
GDPR check for hospitality the language model used is not public; sub-processor list on request only; sub-processors outside the EEA are covered by standard contractual clauses; Bonnie is a processor of customer data (according to the provider). Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Bonnie
- Which AI model does Bonnie use?
- The maker of Bonnie does not publish which AI model sits underneath. Sub-processor list on request only; sub-processors outside the EEA are covered by standard contractual clauses; Bonnie is a processor of customer data (according to the provider).
- How much does Bonnie cost?
- from €125/month billed annually, €135/month billed monthly (Starter); Business €195/€215 per month, Pro €385/€420 per month. Check the current price on the provider's website; prices change often.
- Who is Bonnie for?
- Bonnie is aimed at hospitality. It fits work such as handling bookings and guest communication, monitoring and responding to reviews, and creating menus, promotions and social content.
- What should I watch out for with AI in hospitality?
- Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
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