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Agyn Group B.V. (Amsterdam, NL)

HorecaHub

AI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.

Go to the website HorecaHub alternatives
Spot1of 16 professional tools on GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in hospitality
GDPR: Strong
  • Provider based in the Netherlands
  • Data in the EU according to the provider

Each tile is a professional tool in hospitality, the strongest GDPR profile on the left. Click for that tool.

Price€369/month (up to 2,000 conversations)from €369/month (up to 2,000 completed conversations), €0.18 to €0.14 per conversation above that; 10% discount on an annual contract
Free trialYes
Based inAmsterdam, NLNetherlands
ModelNot publicthe underlying language model is not disclosed; the data processing agreement names LLM providers only as a category (such as OpenAI, Azure OpenAI, Anthropic), current list on request; hosting in the EU/EEA; customer data not used for training (according to the provider)

Last checked: 2 November 2026 · How we check

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What it does

Phone, WhatsApp, email and web chat
Book, move and cancel reservations
Connects with reservation and point-of-sale systems
Trained on menu, website and house style
Answers in NL, EN, DE, FR and ES
Sentiment and conversation analysis
Live transcript of phone calls
Records allergies with the reservation

Comparable in hospitality

Dyflexisfrom €4.50 per user/month (Pro)HiJiffyBasic €99/month, Pro €159/month, Premium…TrustYoufrom €75/month per location (CXP, y…Voicelabs RobinStarter €149/month (300 min)Apicbaseon request (billed annually…KITROon request (Essential subscription…
All 16 professional tools for hospitality

HorecaHub compared

HorecaHub vs HeylohaHorecaHub vs TOPdeskHorecaHub vs RaffleHorecaHub vs Voicelabs RobinHorecaHub vs EbbotHorecaHub vs DyflexisHorecaHub vs HiJiffyHorecaHub vs TrustYouHorecaHub vs BonnieHorecaHub vs GuestplanHorecaHub vs KITROHorecaHub vs GfacilityHorecaHub vs moinAIHorecaHub vs Parloa
Underlying model

the underlying language model is not disclosed; the data processing agreement names LLM providers only as a category (such as OpenAI, Azure OpenAI, Anthropic), current list on request; hosting in the EU/EEA; customer data not used for training (according to the provider). Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for hospitality

Questions about HorecaHub

AI for hospitalityAI for customer service
Which AI model does HorecaHub use?
The maker of HorecaHub does not disclose which AI model sits underneath. The data processing agreement names LLM providers only as a category (such as OpenAI, Azure OpenAI, Anthropic), current list on request; hosting in the EU/EEA; customer data not used for training (according to the provider).
How much does HorecaHub cost?
from €369/month (up to 2,000 completed conversations), then €0.18 to €0.14 per conversation; 10% discount on an annual contract. Check the current price on the provider's website; rates change often.
Who is HorecaHub for?
HorecaHub is aimed at hospitality and customer service. It fits work such as handling reservations and guest communication, monitoring and responding to reviews, and creating menus, promotions and social content.
What should I watch out for with AI in hospitality?
Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
Next stepAll 28 options for hospitalityProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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