Home / Customer service / Heyloha vs HorecaHub
Heyloha vs HorecaHub
Both are for customer service, telephony and voice agents. Heyloha has a lower monthly price.
HeylohaCovalore B.V. (Utrecht, NL)GDPR: StrongHeyloha 250 €149/month, 500 €239/month, 1,000 €339/month, 2,500 €599/month (1… · free trial
Stronger on 1 of the 1 points, with a clear difference
HorecaHubAgyn Group B.V. (Amsterdam, NL)GDPR: Strongfrom €369/mth (up to 2,000 completed calls), then €0.18 per… · free trial
Stronger on 0 of the 1 points, with a clear difference
The key differences
- Heyloha is cheaper: €149 per month, against €369 for HorecaHub.
| Criterion | Heyloha | HorecaHub |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Strong | Strong |
| Price | Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €… | from €369/mth (up to 2,000 completed calls), then… |
| Free trial | Yes | Yes |
| Origin | Netherlands | Netherlands |
| Runs on | ChatGPT | Not public |
| Tasks | AI chatbot for customer service, AI telephonist and voice agents | AI chatbot for customer service, AI for planning and rosters, AI telephonist and voice agents |
Choose Heyloha if…
- you care about the monthly price
- what you're looking for: AI chatbot for website (parent contact 24/7)
- what you're looking for: WhatsApp Business Agent for messages from parents
Choose HorecaHub if…
- Phone, WhatsApp, email and web chat
- Book, reschedule and cancel
- what you're looking for: connects to reservation and point-of-sale systems
Heyloha features
- AI chatbot for website (parent contact 24/7)
- WhatsApp Business Agent for messages from parents
- Automatic replies in 50+ languages
- Calendar integration for tours and intakes
- Knowledge base fed with your own policies and FAQs
- Escalation to a staff member for complex questions
- GDPR-compliant, Dutch company (Utrecht)
- AI phone assistant 24/7
HorecaHub features
- Phone, WhatsApp, email and web chat
- Book, reschedule and cancel
- Connects with booking and point-of-sale systems
- Trained on your menu, website and house style
- Replies in Dutch, English, German, French and Spanish
- Sentiment and conversation analysis
- Live transcript of phone calls
- Records allergies with the booking
Frequently asked questions
- Which is better: Heyloha or HorecaHub?
- Heyloha has a lower monthly price. What matters more to you determines the choice; the table sets everything side by side.
- Which is cheaper: Heyloha or HorecaHub?
- Heyloha: Heyloha 250 €149/month, 500 €239/month, 1,000 €339/month, 2,500 €599/month (1 credit = 1 chat conversation or 1 call minute); paying annually gives 15% discount; 14 days free; cancellable monthly. HorecaHub: from €369/month (up to 2,000 completed conversations), above that €0.18 to €0.14 per conversation; 10% discount with an annual contract.
- Which is safer for your data: Heyloha or HorecaHub?
- On the GDPR profile they do not clearly differ (strong and strong). The profile summarises what the provider publishes; always conclude a data processing agreement. See the GDPR check for customer service.
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