Home / Hotels & holiday accommodation / Lighthouse (Ernest) vs Voicelabs Robin
Lighthouse (Ernest) vs Voicelabs Robin
Both are used for telephony and voice agents. Voicelabs Robin has a stronger GDPR profile, a public monthly price and a provider in the Netherlands.
Lighthouse (Ernest)Lighthouse Intelligence Ltd. (London, UK)GDPR: Limitedon request · free trial
Stronger on 0 by 3 points with a clear margin
Voicelabs RobinVoicelabs (Netherlands)GDPR: GoodStarter €149/month (300 min) · free trial
Stronger on 3 by 3 points with a clear margin
The key differences
- Voicelabs Robin has a stronger GDPR profile: good, against limited at Lighthouse (Ernest).
- Voicelabs Robin lists a published monthly price (€149); for Lighthouse (Ernest) the price is on request.
- Voicelabs Robin is based in the Netherlands, Lighthouse (Ernest) outside the EU.
| Criterion | Lighthouse (Ernest) | Voicelabs Robin |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Limited | Good |
| Price | on request | Starter €149/month (300 min) |
| Free trial | Yes | Yes |
| Origin | Outside EU | Netherlands |
| Tasks | AI for planning and rostering, AI for data analysis and reporting, AI phone agent and voice agents | AI chatbot for customer service, AI telephonist and voice agents |
Choose Lighthouse (Ernest) if…
- what you're looking for: Ernest: AI team member for commercial teams
- what you're looking for: KITT: AI receptionist
- what you're looking for: Connect AI: booking directly via AI
Choose Voicelabs Robin if…
- GDPR and confidentiality weigh heavily
- you want to know the cost up front
- you want a provider in the Netherlands
- what you're looking for: 24/7 AI telephony, multilingual
Features of Lighthouse (Ernest)
- Ernest: AI team member for commercial teams
- KITT: AI receptionist
- Connect AI: booking directly via AI
- Lighthouse Pricing: AI pricing strategy
- Lighthouse Performance: benchmarking
- Lighthouse Distribution
- Channel management and reservations
Features of Voicelabs Robin
- 24/7 AI telephony, multilingual
- Automatically schedule appointments and process reservations
- WhatsApp and chat integration
- Integration with CRM, agenda and your own systems
- Warm handover with call summary to staff member
- Receive and record maintenance reports
- 100% EU hosting, ISO 27001-compliant
- Transparent pricing structure with fixed per-minute rates
Frequently asked questions
- Which is better: Lighthouse (Ernest) or Voicelabs Robin?
- Voicelabs Robin has a stronger GDPR profile, a public monthly price and a provider in the Netherlands. Which matters more to you determines the choice; the table puts everything side by side.
- Which is cheaper: Lighthouse (Ernest) or Voicelabs Robin?
- Lighthouse (Ernest): on request. Voicelabs Robin: Starter €149/month (300 min); Growth €299/month (1,000 min); Custom: on request (excl. VAT); 14 days free trial.
- Which is safer for your data: Lighthouse (Ernest) or Voicelabs Robin?
- Voicelabs Robin has the stronger GDPR profile (good against limited). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for hotels & holiday accommodation.
Everything about Lighthouse (Ernest) Everything about Voicelabs Robin
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