Home / Customer service / Heyloha vs Voicelabs Robin
Heyloha vs Voicelabs Robin
Both are built for customer service, telephony and voice agents. Heyloha has a stronger GDPR profile.
HeylohaCovalore B.V. (Utrecht, NL)GDPR: StrongHeyloha 250 €149/month, 500 €239/month, 1,000 €339/month, 2,500 €599/month (1… · free trial
Stronger on 1 of the 1 points, with a clear difference
Voicelabs RobinVoicelabs (Netherlands)GDPR: GoodStarter €149/month (300 min) · free trial
Stronger on 0 of the 1 points, with a clear difference
The key differences
- Heyloha has a stronger GDPR profile: strong, against good for Voicelabs Robin.
| Criterion | Heyloha | Voicelabs Robin |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Strong | Good |
| Price | Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €… | Starter €149/month (300 min) |
| Free trial | Yes | Yes |
| Origin | Netherlands | Netherlands |
| Runs on | ChatGPT | Not public |
| Tasks | AI chatbot for customer service, AI telephonist and voice agents | AI chatbot for customer service, AI telephonist and voice agents |
Choose Heyloha if…
- GDPR and confidentiality weigh heavily
- what you're looking for: AI chatbot for website (parent contact 24/7)
- what you're looking for: WhatsApp Business Agent for messages from parents
Choose Voicelabs Robin if…
- what you're looking for: 24/7 AI telephony, multilingual
- what you're looking for: automatically schedule appointments and process reservations
- what you're looking for: WhatsApp and chat integration
Heyloha features
- AI chatbot for website (parent contact 24/7)
- WhatsApp Business Agent for messages from parents
- Automatic replies in 50+ languages
- Calendar integration for tours and intakes
- Knowledge base fed with your own policies and FAQs
- Escalation to a staff member for complex questions
- GDPR-compliant, Dutch company (Utrecht)
- AI phone assistant 24/7
Features of Voicelabs Robin
- 24/7 AI telephony, multilingual
- Automatically schedule appointments and process reservations
- WhatsApp and chat integration
- Integration with CRM, agenda and your own systems
- Warm handover with call summary to staff member
- Receive and record maintenance reports
- 100% EU hosting, ISO 27001-compliant
- Transparent pricing structure with fixed per-minute rates
Frequently asked questions
- Which is better: Heyloha or Voicelabs Robin?
- Heyloha has a stronger GDPR profile. What weighs more for you determines the choice; the table sets everything side by side.
- Which is cheaper: Heyloha or Voicelabs Robin?
- Heyloha: Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €599/mo (1 credit = 1 chat conversation or 1 voice minute); annual billing saves 15%; 14 days free; monthly cancellation. Voicelabs Robin: Starter €149/mo (300 min); Growth €299/mo (1,000 min); Custom: on request (excl. VAT); 14-day free trial.
- Which is safer for your data: Heyloha or Voicelabs Robin?
- Heyloha has the stronger GDPR profile (strong against good). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for customer service.
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