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Ebbot (Stockholm, SE)Ebbot
Swedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.
Shared spot5of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Good
- Provider based in the EU
- Publishes certification/GDPR safeguards
Priceon request
Free trialNot foundNot found on the provider's site when checked on 31 October 2026
Based inStockholm, SEEU
ModelChatGPT, Gemini, Le Chat (Mistral)
Last checked: 31 October 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Ebbot looks like
www.ebbot.com
What it does
Chat agent automates customer serviceEmail agent for ticket handling and drafts
Multi-LLM: picks the best AI model per task
Hallucination protection prevents incorrect answers
AI insights analyse customer question tonesSeamless handover to a human agent
Integrations with Zendesk, Salesforce, WhatsApp, Teams
GDPR-compliant, ISO-certified
Questions about Ebbot
- Which AI model does Ebbot use?
- Ebbot runs (partly) on ChatGPT, Gemini, Le Chat (Mistral). Its own model EbbotGPT 3, fully hosted in the EU; additionally available: GPT-4o, GPT-5 mini and GPT-5.1 (OpenAI via Azure), Gemini 2.5 Flash and 3.5 Flash, Mistral Small 4 and Mistral Medium 3.5; these external models are "Global / US-based"; platform on European infrastructure via OVHcloud; ISO/IEC 27001:2022 certified; data never used for training (according to the provider).
- How much does Ebbot cost?
- on request. Check the current price on the provider's website; rates change often.
- Who is Ebbot for?
- Ebbot focuses on customer service. It fits work such as answering frequently asked questions automatically, supporting agents with draft replies, and summarising and categorising conversations.
- What should I look for in AI for customer service?
- Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
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