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Salesforce

Salesforce Agentforce

Autonomous AI service agents on top of Service Cloud that handle customer enquiries via the Atlas Reasoning Engine.

Go to the website Salesforce Agentforce alternatives
Shared spot32of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Unknown
  • No published safeguards found

Each block is a professional tool in customer service, with the strongest GDPR profile on the left. 9 professional tools, like Salesforce Agentforce, have an Unknown profile: they share this spot. Click for that tool.

Price$125/user/month or $0.10 per action
Free trialYes

Last checked: 3 August 2026 · How we check

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What it does

Build, test and deploy AI agents
Low-code and pro-code Agentforce Builder
Agent Script: workflows plus LLM logic
Voice agents for phone, web and app
Agents work 24/7 for customers and the team
Orchestration of AI agents at scale
AgentExchange: a marketplace for agents
Connect external data via Prompt Builder

Comparable in customer service

HeylohaHeyloha 250 €149/mo, 500 €239/mo…Gfacilityprice per user, AI agents ap…HorecaHubfrom €369/mth (up to 2,000 completed…TOPdeskEssential €61, Engaged €86, Excel…Raffleon requestTrainToolon request
All 40 professional tools for customer service
Runs onChatGPTOpenAI1485EloGPT-5.51481Draait opClaudeAnthropic1506Elo AVG-check voor klantenservice

Questions about Salesforce Agentforce

AI for customer service
Which AI model does Salesforce Agentforce use?
Salesforce Agentforce runs (in part) on ChatGPT and Claude. Model-agnostic (Atlas Reasoning Engine): proprietary plus OpenAI/Anthropic.
How much does Salesforce Agentforce cost?
$125/user/month or $0.10 per action. Check the current price on the provider's website; rates often change.
Who is Salesforce Agentforce for?
Salesforce Agentforce focuses on customer service. It fits work such as automatically answering frequently asked questions, supporting agents with draft replies, and summarising and categorising conversations.
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
Next stepAll 52 options for customer serviceProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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