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Trengo (Utrecht)

Trengo AI HelpMate

AI chatbot within the Trengo multichannel platform that handles FAQs and repetitive conversations on autopilot in 26 languages.

Go to the website Trengo AI HelpMate alternatives
Shared spot14of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Limited
  • Provider based in the Netherlands

Each tile is a professional tool in customer service, with the strongest GDPR profile on the left. 18 professional tools, like Trengo AI HelpMate, have a limited profile: they share this spot. Click through for that tool.

Priceplans + €0.25–0.30 per AI conversation
Free trialYes
Based inUtrechtthe Netherlands
ModelChatGPT

Last checked: 3 August 2026 · How we check

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This is what Trengo AI HelpMate looks like

trengo.com
Trengo AI HelpMate website
Trengo AI HelpMate website

What it does

AI agent resolves up to 80% of conversations
Training on your own knowledge base
Channels: WhatsApp, email, chat, voice
Looks up customer data in CRM and helpdesk
Triggers workflows and updates records
Handling of WISMO and returns questions
Adjustable fixed tone of voice
Replies in 26 languages

Comparable in customer service

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Questions about Trengo AI HelpMate

AI for customer service
Which AI model does Trengo AI HelpMate use?
Trengo AI HelpMate runs (in part) on ChatGPT. OpenAI GPT via its own infrastructure; version not disclosed.
How much does Trengo AI HelpMate cost?
plans + €0.25–0.30 per AI conversation. Check the current price on the provider's website; rates often change.
Who is Trengo AI HelpMate for?
Trengo AI HelpMate focuses on customer service. It fits work such as automatically answering frequently asked questions, supporting agents with draft replies, and summarising and categorising conversations.
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
Next stepAll 52 options for customer serviceProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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