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Raffle (Copenhagen, DK)

Raffle

Danish AI search and chat that answers customer questions 24/7 and exposes content gaps in knowledge bases.

Go to website Raffle alternatives
Shared spot5of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Good
  • Provider based in the EU
  • Publishes certification/GDPR safeguards

Each tile is a professional tool in customer service, with the strongest GDPR profile on the left. 9 professional tools share this spot with Raffle, which has a good profile. Click through to that tool.

Priceon request
Free trialYes
Based inCopenhagen, DKEU
ModelNot publicnot public, GDPR, HIPAA and SOC 2 compliant; EU company

Last checked: 25 July 2026 · How we check

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What it does

AI search widget on your own content
Chat interface with your own knowledge base
Autocomplete for search queries
Multilingual AI models
Automatic crawling and indexing of content
Analytics: queries, CTR, visible content gaps
GDPR-compliant, no cookies or IP tracking
Integrations with Zendesk, Intercom, SharePoint

Comparable in customer service

HeylohaHeyloha 250 €149/mo, 500 €239/mo…Gfacilityprice per user, AI agents ap…HorecaHubfrom €369/mth (up to 2,000 completed…TOPdeskEssential €61, Engaged €86, Excel…TrainToolon requestVoicelabs RobinStarter €149/month (300 min)
All 40 professional tools for customer service

Raffle compared

Raffle vs HeylohaRaffle vs GfacilityRaffle vs HorecaHubRaffle vs TOPdesk
Underlying model

not public, GDPR-, HIPAA- and SOC 2-compliant; EU company. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for customer service

Questions about Raffle

AI for customer service
Which AI model does Raffle use?
The maker of Raffle does not disclose which AI model sits underneath. GDPR-, HIPAA- and SOC 2-compliant; EU company.
How much does Raffle cost?
on request. Check the current price on the provider's website; rates change often.
Who is Raffle for?
Raffle is aimed at customer service. It supports tasks such as automatically answering frequently asked questions, helping agents with draft replies, and summarising and categorising conversations.
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
Next stepAll 52 options for customer serviceProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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