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Raffle (Copenhagen, DK)

How safe is Raffle for customer service?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for customer serviceGood

Raffle has a good GDPR profile. Usable in customer service, provided you use the business variant and follow the points of attention below.

Where does Raffle stand in customer service?

Shared place 9 of 52 options for customer service (professional tools and general assistants) on the GDPR profile. 9 options, like Raffle's profile, are good. Each tile is an option we track for this field; click for the check.

Strong8
Good9
Limited18
Unknown10
Caution7

Published safeguards

✓Provider based in NL/EUYes
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

not public, GDPR-, HIPAA- and SOC 2-compliant; EU company

How to use Raffle safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: be transparent that customers are talking to AI and ensure a smooth handover to a staff member.

Stronger or equally strong in customer service

HeylohaCovalore B.V. (Utrecht, NL)TOPdeskTOPdesk (Delft, Netherlands)GfacilityGfacility Projects B.V. (Breda, Netherlands)HorecaHubAgyn Group B.V. (Amsterdam, NL)ParloaParloa (Berlin, Germany)

Questions

How safe is Raffle for customer service?
Raffle has a good GDPR profile. Usable in customer service, provided you use the business variant and follow the points of attention below. Good safeguards, but not on every point.
Does Raffle train on my data?
not public, GDPR-, HIPAA- and SOC 2-compliant; EU company
What should I look for in AI for customer service?
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.

Everything about Raffle Best AI for customer service

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 25 July 2026 · How we check

Next stepAll 52 options for customer serviceProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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