Home / Customer service / Chatkracht
Chatkracht (Hengelo, NL)Chatkracht
Dutch customer service specialist combining AI chatbots (incl. ChatGPT) with human chat, email and phone support.

Shared spot14of 40 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in customer service
GDPR: Limited
- Provider based in the Netherlands
Priceon request
Free trialNone foundNot found on the provider's website when checked on 13 September 2026
Based inHengelo, NLNetherlands
ModelChatGPT
Last checked: 13 September 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Chatkracht looks like
www.chatkracht.nl

What it does
Live chat with human staff
Flowbot: automatically resolves tickets
Hybrid chatbot + staff memberMulti-channel: web and social media
Lead nurturing via chat conversations
Performance reporting and analytics
Secondment of customer service staffManage multiple channels from a single inbox
Questions about Chatkracht
- Which AI model does Chatkracht use?
- Chatkracht runs (partly) on ChatGPT. ChatGPT is publicly named as an automation option, Dutch company, 1, 3M+ conversations handled.
- How much does Chatkracht cost?
- on request. Check the current price on the provider's website; rates change often.
- Who is Chatkracht for?
- Chatkracht is aimed at customer service. It fits work such as automatically answering frequently asked questions, supporting agents with draft replies, and summarising and categorising conversations.
- What should I look for in AI for customer service?
- Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
Every Friday: what changed in AI for customer service
New models, prices, oversight and tools, with sources and what it means for you. One email a week, unsubscribe with one click.







