Home / Customer service / Heyloha vs Raffle
Heyloha vs Raffle
Both are built for customer service. Heyloha has a stronger GDPR profile and a published monthly price.
HeylohaCovalore B.V. (Utrecht, NL)GDPR: StrongHeyloha 250 €149/month, 500 €239/month, 1,000 €339/month, 2,500 €599/month (1… · free trial
Stronger on 2 by 2 points with a clear margin
RaffleRaffle (Copenhagen, DK)GDPR: Goodon request · free trial
Stronger on 0 by 2 points with a clear margin
The key differences
- Heyloha has a stronger GDPR profile: strong, against good for Raffle.
- Heyloha publishes a monthly price (€149); Raffle prices on request.
| Criterion | Heyloha | Raffle |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Strong | Good |
| Price | Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €… | on request |
| Free trial | Yes | Yes |
| Origin | Netherlands | EU |
| Runs on | ChatGPT | Not public |
| Tasks | AI chatbot for customer service, AI telephonist and voice agents | AI chatbot for customer service |
Choose Heyloha if…
- GDPR and confidentiality weigh heavily
- you want to know the cost up front
- what you're looking for: AI chatbot for website (parent contact 24/7)
Choose Raffle if…
- what you're looking for: AI search widget on your own content
- what you're looking for: chat interface with your own knowledge base
- what you're looking for: autocomplete on search queries
Heyloha features
- AI chatbot for website (parent contact 24/7)
- WhatsApp Business Agent for messages from parents
- Automatic replies in 50+ languages
- Calendar integration for tours and intakes
- Knowledge base fed with your own policies and FAQs
- Escalation to a staff member for complex questions
- GDPR-compliant, Dutch company (Utrecht)
- AI phone assistant 24/7
Raffle's features
- AI search widget on your own content
- Chat interface with your own knowledge base
- Autocomplete for search queries
- Multilingual AI models
- Automatic crawling and indexing of content
- Analytics: queries, CTR, content gaps made visible
- GDPR-compliant, no cookies or IP tracking
- Integrations with Zendesk, Intercom, SharePoint
Frequently asked questions
- Which is better: Heyloha or Raffle?
- Heyloha has a stronger GDPR profile and a published monthly price. Which factor matters more to you decides the choice; the table puts everything side by side.
- What is cheaper: Heyloha or Raffle?
- Heyloha: Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €599/mo (1 credit = 1 chat conversation or 1 voice minute); annual billing saves 15%; 14 days free; monthly cancellation. Raffle: on request.
- Which is safer for your data: Heyloha or Raffle?
- Heyloha has the stronger GDPR profile (strong against good). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for customer service.
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