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HospitalityBest AI Chatbot for Customer Service in Hospitality
Answer customer questions automatically via chat, email or phone. 5 tools we track for hospitality.
Our pick for hospitality
HorecaHubGDPR: Strong
HorecaHubGDPR: Strong- Provider based in the Netherlands
- Data in the EU according to the provider
from €369/month (up to 2,000 completed calls), above that… · free trial
View HorecaHubCompare all 5
Strongest published GDPR safeguards first.
#ToolRuns onPriceGDPR
1HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong2
HiJiffyHiJiffy · EUEU-based AI communication platform for hotels and hospitality: automates guest communication via web chat, WhatsApp and social media, increases direct bookings and relieves the front desk. More than 2,500 hotels in 60+ countries.Basic €99/month, Pro €159/month, Premium…Good3
TrustYouTrustYou GmbH · EUHospitality AI platform for review management, guest surveys and AI agents such as a booking assistant and guest concierge.on 
from €75/month per location (CXP, y…Good4
Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good5
BonnieHello Pollie B.V. · Netherlands · free trialAI phone and WhatsApp host for hospitality that takes, changes and answers guest enquiries for reservations 24/7.from €125/mth with annual payment,…Limited
HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong2HiJiffyHiJiffy · EUEU-based AI communication platform for hotels and hospitality: automates guest communication via web chat, WhatsApp and social media, increases direct bookings and relieves the front desk. More than 2,500 hotels in 60+ countries.Basic €99/month, Pro €159/month, Premium…Good3TrustYouTrustYou GmbH · EUHospitality AI platform for review management, guest surveys and AI agents such as a booking assistant and guest concierge.on from €75/month per location (CXP, y…Good4Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good5BonnieHello Pollie B.V. · Netherlands · free trialAI phone and WhatsApp host for hospitality that takes, changes and answers guest enquiries for reservations 24/7.from €125/mth with annual payment,…LimitedNo tools match these filters.
What does it cost?
€75median €125€369
Published monthly prices in euros for 5 tools, as stated by the provider; prices on request, annual or one-off are not included.
Watch out in hospitality
Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
More tasks in hospitality
AI chatbots for customer service in other fields
Frequently asked questions
- What is the AI chatbot for customer service for hospitality?
- Of the 5 tools we track for hospitality, HorecaHub has the strongest published GDPR profile. Also check the price and whether there is a free trial.
- May I use confidential data in hospitality?
- Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
- How is this order determined?
- Based on the GDPR profile the provider publishes, then the free trial, public pricing and features. Nobody pays for a place.
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