Home / Automotive sector / Novaco AI

AutoChat BV (Brasschaat, BE)

Novaco AI

Automotive virtual assistant suite for car dealers. Novaco (formerly AutoChat) offers modules for website, WhatsApp, phone and internal team support, so appointments are booked 24/7 without extra staff.

Shared spot1of 14 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in the automotive sector
GDPR: Strong
  • Provider based in the EU
  • Data in the EU according to the provider
  • Publishes certification/GDPR safeguards

Each block is a professional tool in the automotive sector, with the strongest GDPR profile on the left. 6 professional tools have a Strong profile, just like Novaco AI: they share this spot. Click for that tool.

Priceon requeston request; modular per branch
Free trialYes
Based inBrasschaat, BEEU
ModelChatGPT

Last checked: 9 November 2026 · How we check

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What it does

Nova Web: website chat and appointments
Nova Messaging: WhatsApp conversations
Nova Voice: 24/7 phone assistant
Nova Companion: internal team assistant
Novaco Insights: analytics dashboard
Integration with DMS systems

Questions about Novaco AI

Which AI model does Novaco AI use?
Novaco AI runs (partly) on ChatGPT. Uses the OpenAI ChatGPT API (according to the provider); data in the cloud with data centres in the EU (according to the provider); ISO 27001 certified (according to the provider); two weeks of testing from implementation (according to the terms).
How much does Novaco AI cost?
on request; modular per branch. Check the current price on the provider's website; rates change often.
Who is Novaco AI for?
Novaco AI is aimed at automotive. It supports tasks such as following up leads and scheduling test drives via voice and chat, handling customer service and workshop appointments 24/7, and automatically optimising vehicle listings, photos and descriptions.
What should I look out for with AI in the automotive sector?
Customer data (name and address, vehicle history, financing status) is personal data under the GDPR. Put a data processing agreement in place with AI providers and check whether data is stored outside the EU. Automated lead follow-up by phone or WhatsApp must comply with the Dutch Telecommunications Act (consent for commercial calls).

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