How much does Runnr.ai cost?

On request (depending on accommodation size). Check the current price on the provider's website; rates often change.

Runnr.ai is aimed at hotels & holiday accommodation. It fits work such as setting room prices dynamically based on demand, competitor prices, events and season, answering guest questions 24/7 via phone, WhatsApp, webchat and OTA inboxes, in the guest's language, and automatically offering direct bookings and upsells (breakfast, late check-out, upgrades) in the guest journey.

What should I look out for with AI in hotels & holiday accommodation?

You handle a lot of personal data: names, contact details, passport numbers at check-in, payment details and sometimes requests that reveal something about health or religion (diet, accessibility). Sign a data processing agreement with every provider and ask where the data is stored, which language model sits behind the tool and which sub-processors are involved. Most hotel platforms do not make that public. Since August 2026, the EU AI Act requires you to tell guests they are speaking with an AI system and not a human. Staff who work with AI must understand what the system does (AI literacy). Only use guest profiles for marketing if you have a legal basis for it (consent, or legitimate interest with an opt-out). For dynamic pricing, set a minimum and maximum price and check that the AI assistant does not promise prices or conditions that are incorrect.

Home / Hotels & holiday accommodation / Runnr.ai

Runnr.ai (Netherlands)

Runnr.ai

An AI platform for guest communication at hotels and other accommodation, set up by former Booking.com staff. It answers guest questions automatically via WhatsApp, SMS and the Booking.com inbox, handles digital check-in and service requests, and sends personalised upsells.

Go to website Runnr.ai alternatives

Shared spot10of 17 professional tools with a GDPR profile in hotels & holiday accommodation

GDPR: Limited

Provider based in the Netherlands

Each tile is a professional tool in hotels & holiday accommodation, with the strongest GDPR profile on the left. 7 professional tools, like Runnr.ai, have a limited profile: they share this spot. Click for that tool.

Priceon requeston request (depending on the size of the property)

Free trialNot foundNot found on the provider's site when checked on 30 October 2026

Based inNetherlandsNetherlands

ModelNot publicLanguage model not public. Dutch provider; data processing agreement (DPA) and security measures are listed on the site. Hosting location not stated, so ask.

Last checked: 30 October 2026 · How we check

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What it does

AI Virtual Concierge via WhatsApp and SMS

Unified inbox for all channels

Booking.com, Airbnb and Expedia inbox

Proactive messaging before and during stay

Automated upsell with optional approval

Digital check-in and mobile keys

Automatic translation of messages

Integration with PMS such as Mews and Opera Cloud

Comparable in hotels & holiday accommodation

Revtekon request

chatlynon request (approx. €3,000 per year…

HiJiffyBasic €99/month, Pro €159/month, Premium…

Voicelabs RobinStarter €149/month (300 min)

Bookbooston request

Ctoutvert AI-chatboton request

All 17 professional tools for hotels & holiday accommodation

Runnr.ai compared

Runnr.ai vs Revtek Runnr.ai vs chatlyn Runnr.ai vs HiJiffy Runnr.ai vs Voicelabs Robin Runnr.ai vs Bookboost Runnr.ai vs Apaleo Runnr.ai vs Ctoutvert AI-chatbot Runnr.ai vs Quinta (Velma)

Underlying model

Language model not public. Dutch provider; data processing agreement (DPA) and security measures are on the site. Hosting location not stated, so ask. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it sets out where your data goes.

GDPR check for hotels & holiday accommodation

Questions about Runnr.ai

AI for hotels & holiday accommodation

Which AI model does Runnr.ai use?: The maker of Runnr.ai does not disclose which AI model sits underneath. Dutch provider; data processing agreement (DPA) and security measures are listed on the site. Hosting location not stated, so ask.
How much does Runnr.ai cost?: on request (depending on the size of the accommodation). Check the current price on the provider's website; rates often change.
Who is Runnr.ai for?: Runnr.ai is aimed at hotels & holiday accommodation. It fits work such as setting room prices dynamically based on demand, competitor prices, events and season, answering guest questions 24/7 via phone, WhatsApp, webchat and OTA inboxes, in the guest's language, and automatically offering direct bookings and upsells (breakfast, late check-out, upgrades) within the guest journey.
What should I look out for with AI in hotels & holiday accommodation?: You handle a lot of personal data: names, contact details, passport numbers at check-in, payment details and sometimes requests that reveal something about health or religion (diet, accessibility). Sign a data processing agreement with every provider and ask where the data is stored, which language model sits behind the tool and which sub-processors are involved. Most hotel platforms do not make that public. Since August 2026, the EU AI Act requires you to tell guests they are speaking with an AI system and not a human. Staff who work with AI must understand what the system does (AI literacy). Only use guest profiles for marketing if you have a legal basis for it (consent, or legitimate interest with an opt-out). For dynamic pricing, set a minimum and maximum price and check that the AI assistant does not promise prices or conditions that are incorrect.

Next stepAll 29 options for hotels & holiday accommodationProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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