Home / Housing associations & owners' associations / Nexius
NEH ICT Solutions B.V. (Leusden, NL)Nexius
AI platform developed specifically for and with housing associations. Specialised AI assistants understand the sector's day-to-day practice (maintenance, rent administration, tenant contact) and work as a standalone system with no access to business networks.
Shared spot3of 15 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in housing associations & owners' associations management
GDPR: Good
- Provider based in the Netherlands
- Publishes certification/GDPR safeguards
Priceon requeston request (one price per housing corporation by size, unlimited users)
Free trialNot foundNot found on the provider's site when checked on 23 October 2026
Based inLeusden, NLNetherlands
ModelChatGPT
Last checked: 23 October 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
AI agents for housing associations
Support for maintenance processes
Rental administration support
Communication with tenants
ISO 27001 and SOC 2 Type II
Hosting in EuropeSeparate from the corporate network
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Questions about Nexius
- Which AI model does Nexius use?
- Nexius runs (in part) on ChatGPT. Language models from OpenAI and Microsoft via Azure AI Foundry, data region Europe; no training on customer data, documents deleted after seven days; working method based on ISO 27001 and BIC; data processing agreement included (according to the provider).
- How much does Nexius cost?
- on request (one price per housing association, depending on size, unlimited users). Check the current price on the provider's website; rates often change.
- Who is Nexius for?
- Nexius focuses on housing associations & owners' association management. It fits work such as automatically receiving, categorising and forwarding maintenance reports, handling tenant contact and frequently asked questions 24/7 via chat and telephone, and automatically recording meeting minutes (general meetings, board meetings).
- What should I watch out for with AI in housing associations & owners' associations management?
- Tenant and owner files contain personal data (GDPR). Only use systems with a data processing agreement and EU hosting; do not store audio recordings of meetings unencrypted on external servers. AI-supported decisions on rent arrears or allocation priorities fall under the EU AI Act (high-risk category where access to housing is affected) and require human oversight. Always have a staff member confirm critical decisions.
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