Home / Housing associations & owners' association management / Zig365
Zig Websoftware B.V. (NL)Zig365
Integrated SaaS platform for housing associations and property managers, with AI-driven tenant communication, allocation of homes, maintenance planning and data analysis. More than 10,000 staff members and 2 million tenants and home seekers use the platform.
Shared spot3of 15 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in housing associations & owners' associations management
GDPR: Good
- Provider based in the Netherlands
- Publishes certification/GDPR safeguards
Priceon request
Free trialNot foundNot found on the provider's site when checked on 26 October 2026
Based inNLNetherlands
ModelCopilot
Last checked: 26 October 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Chat: AI chat with staff involvementCopilot: personal AI assistant
Matching: housing allocation and waiting lists
Maintenance: upkeep with chain partners
Customer: tenant relations and sales (CRM)
Operations: financial administration
Insights: data analysis and tenant insightTenant app and Listings app
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Questions about Zig365
- Which AI model does Zig365 use?
- Zig365 runs (in part) on Copilot. Zig365 Copilot builds on Microsoft Copilot with a layer of its own for housing associations; data stays within the association's own Microsoft environment; no training on personal data; no processing outside the EU; Zig Websoftware is ISO 27001-certified (according to the provider).
- How much does Zig365 cost?
- on request. Check the current price on the provider's website; rates change often.
- Who is Zig365 for?
- Zig365 is aimed at housing associations & owners' association management. It covers tasks such as automatically receiving, categorising and routing maintenance requests, handling tenant contact and frequently asked questions 24/7 via chat and phone, and automatically recording meeting minutes (general meetings, board meetings).
- What should I watch out for with AI in housing associations & owners' associations management?
- Tenant and owner files contain personal data (GDPR). Only use systems with a data processing agreement and EU hosting; do not store audio recordings of meetings unencrypted on external servers. AI-supported decisions on rent arrears or allocation priorities fall under the EU AI Act (high-risk category where access to housing is affected) and require human oversight. Always have a staff member confirm critical decisions.
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