Home / Housing associations & HOA management / Vivi
VvE.nl (Hilversum, NL)Vivi
AI assistant in the VvE software from VvE.nl. You ask questions about the deed of division, regulations and minutes and get answers with source references; Vivi also helps with minutes, invoices and reports.
Shared spot13of 15 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in housing associations & owners' associations management
GDPR: Limited
- Provider based in the Netherlands
Price€5.95 to €44.95/month incl. VATincluded in the VvE.nl subscription: €5.95 to €44.95/month incl. VAT (depending on number of apartments, invoiced annually); accounting module €12.95/month extra
Free trialYes
Based inHilversum, NLNetherlands
Last checked: 2 November 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Answers member questions with a source
Reads the division deed
Turns AGM recordings into transcripts and minutes
Search documents in plain language
Links email to the VvE with a draftReads the MJOP from PDF
Reads invoices with a booking suggestion
Fills in the fault report from a photo
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Questions about Vivi
- Which AI model does Vivi use?
- Vivi runs (in part) on ChatGPT and Claude. Chat questions, photos and audio go to OpenAI, documents and draft texts go to Anthropic (US, with DPF/SCC); the knowledge base is hosted by Pinecone (US); data is not used for model training (according to the provider).
- How much does Vivi cost?
- included in the VvE.nl subscription: €5.95 to €44.95/month incl. VAT (depending on the number of apartments, invoiced annually); accounting module €12.95/month extra. Check the current price on the provider's website; rates change often.
- Who is Vivi for?
- Vivi is aimed at housing associations & HOA management, building management & installations. It fits work such as automatically receiving, categorising and forwarding maintenance reports, handling tenant contact and frequently asked questions 24/7 via chat and phone, and automatically recording meeting minutes (AGM, board meetings).
- What should I watch out for with AI in housing associations & owners' associations management?
- Tenant and owner files contain personal data (GDPR). Only use systems with a data processing agreement and EU hosting; do not store audio recordings of meetings unencrypted on external servers. AI-supported decisions on rent arrears or allocation priorities fall under the EU AI Act (high-risk category where access to housing is affected) and require human oversight. Always have a staff member confirm critical decisions.
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