Can you use ChatGPT for customer service?

Yes. 17 professional tools for customer service run (in part) on ChatGPT, including Heyloha, Novaco AI, TrustYou. Such a tool adds field expertise and integrations to the model.

Is ChatGPT safe for customer service?

ChatGPT's GDPR profile (strong) applies to business use: a business subscription or the API. Free and personal subscriptions often come with fewer safeguards; see the model page. The GDPR profile can differ per professional tool; the list shows each tool's profile.

Why a professional tool and not the model itself?

A professional tool builds on the model and adds field expertise, integrations and, often, better GDPR arrangements.

Home / ChatGPT / AI chatbots for customer service

OpenAI

ChatGPT for customer service

Answer customer questions automatically via chat, email or phone. These 17 professional tools run (in part) on ChatGPT.

Strongest GDPR profile on Heyloha

ChatGPTGDPR: Strong

Provider based in the Netherlands
Data in the EU according to the provider
Publishes certification/GDPR safeguards

Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €… · free trial

View Heyloha

The 17 professional tools

GDPR strong or goodFree trialNL/EU only

#ToolRuns onPriceGDPR

HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on

Heyloha 250 €149/mo, 500 €239/mo…Strong 2

Novaco AIAutoChat BV · EU · free trialAutomotive virtual assistant suite for car dealers. Novaco (formerly AutoChat) offers modules for website, WhatsApp, phone and internal team support, so appointments are booked 24/7 without extra staff.on

on requestStrong 3

TrustYouTrustYou GmbH · EUHospitality AI platform for review management, guest surveys and AI agents such as a booking assistant and guest concierge.on

from €75/month per location (CXP, y…Good 4

EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on

on requestGood 5

ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on

on requestGood 6

NexiusNEH ICT Solutions B.V. · NetherlandsAI platform developed specifically for and with housing associations. Specialised AI assistants understand the sector's day-to-day practice (maintenance, rent administration, tenant contact) and work as a standalone system with no access to business networks.on

on request (one price per corpor…Good 7

ZowieZowie · Outside EUEnterprise platform for customer-facing AI agents with a deterministic decision layer alongside the chosen LLM.on

on requestLimited 8

Lime Connect (voorheen Userlike)Lime Connect · EU · free trialGerman customer messaging platform with AI chatbot, Smart FAQ and form suggestions around a central knowledge base.on

Pro €87/month (min. 3 seats)Limited 9

Trengo AI HelpMateTrengo · Netherlands · free trialAI chatbot within the Trengo multichannel platform that handles FAQs and repetitive conversations on autopilot in 26 languages.on

plans + €0.25–0.30 per AI conversa…Limited 10

WatermelonWatermelon · Netherlands · free trialDutch AI customer service agent that automates repetitive questions, EU-hosted and ISO 27001-certified.on

freemiumLimited 11

CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on

on requestLimited 12

ChatkrachtChatkracht · NetherlandsDutch customer service specialist combining AI chatbots (incl. ChatGPT) with human chat, email and phone support.on

on requestLimited 13

Salesforce AgentforceSalesforce · free trialAutonomous AI service agents on top of Service Cloud that handle customer enquiries via the Atlas Reasoning Engine.on

$125/user/month or $0.10 per a…Unknown 14

Zendesk AI AgentsZendesk · free trialAI agents within Zendesk that automatically handle support tickets and deflect repetitive questions.on

Suite $55–$169/agent/month (annu…Unknown 15

GorgiasGorgias · Outside the EU · free trialHelpdesk plus AI agent for webshops (including Shopify) that automates support and recommends products in the chat.on

on requestUnknown 16

AdaAda Support Inc. · Outside the EUOmnichannel AI customer service platform with its own 'Reasoning Engine' that autonomously resolves 70% of interactions.on

on request (~$30k/year enterpris…Unknown 17

SierraSierra · Outside the EUPlatform for AI customer service agents via chat, voice, email and WhatsApp; billed based on outcomes achieved.on

on request (outcome-based pricin…Unknown

Other models for customer service

Gemini (3)Claude (8)Le Chat (Mistral) (4)

All customer service tools

Also tools on other or non-public models.

AI chatbots for customer service

Frequently asked questions

Can you use ChatGPT for customer service?: Yes. 17 professional tools for customer service run (in part) on ChatGPT, including Heyloha, Novaco AI, TrustYou. Such a tool adds field expertise and integrations to the model.
Is ChatGPT safe for customer service?: ChatGPT's GDPR profile (strong) applies to business use: a business subscription or the API. Free and personal subscriptions often come with fewer safeguards; see the model page. The profile can differ per professional tool; the list shows the profile of each tool.
Why a professional tool and not the model itself?: A professional tool builds on the model and adds field expertise, integrations and, often, better GDPR arrangements.