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GoogleGemini for customer service
Automatically answer customer questions via chat, email or phone. These 3 professional tools run (partly) on Gemini.
Strongest GDPR profile on Gemini
EbbotGDPR: Good
EbbotGDPR: Good- Provider based in the EU
- Publishes certification/GDPR safeguards
on request
View EbbotThe 3 professional tools
#ToolRuns onPriceGDPR
1EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on 
on requestGood2
ZowieZowie · Outside EUEnterprise platform for customer-facing AI agents with a deterministic decision layer alongside the chosen LLM.on 
on requestLimited3
CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on on requestLimited
EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on on requestGood2ZowieZowie · Outside EUEnterprise platform for customer-facing AI agents with a deterministic decision layer alongside the chosen LLM.on on requestLimited3CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on on requestLimitedNo tools match these filters.
Other models for customer service
Frequently asked questions
- Can you use Gemini for customer service?
- Yes. 3 professional tools for customer service run (partly) on Gemini, including Zowie, Ebbot, Cognigy. Such a tool adds field knowledge and integrations to the model.
- Is Gemini safe for customer service?
- Gemini's GDPR profile (strong) applies to business use: a business subscription or the API. Free and personal plans often come with fewer safeguards; see the model page. The profile can differ per professional tool; the list shows the profile of each tool.
- Why a professional tool and not the model itself?
- A professional tool builds on the model and adds field expertise, integrations and, often, better GDPR arrangements.