As an occupational physician, case manager, labour expert or reintegration coach, you write reports, advice and assessments for every consultation and every case that must comply with the Dutch Gatekeeper Improvement Act and the requirements of the UWV. That takes a lot of time. AI can take over part of this writing: tools listen in on the consultation, summarise case files or turn a conversation into a report. The judgement stays with you. This guide shows which tools are in our index, what to look out for and what they cost. The full overview is on AI for occupational health and absence management.
Where AI helps in this field
Occupational physician consultation reports
This is the most widely used application. Bedrijfsarts AI, a Rotterdam provider, was built specifically for occupational physicians. The tool listens in on the consultation, optionally via a separate microphone (SmartIntake Pin), and produces a report structured according to NVAB guidelines. Consultations can be conducted in more than 50 languages; the report is always in Dutch. Wellcom Health offers fixed report formats for occupational health services and occupational physicians, as well as an interpreter module. In addition, three speech assistants from healthcare are in our index that also support occupational health: Juvoly, Autoscriber and Verticai. Verticai explicitly lists occupational medicine as one of its domains. All tools for report writing are listed on AI for clinical documentation in occupational health.
Preparing sickness absence files and consultations
AI is now also arriving in the sickness absence systems themselves. XpertSuite from Otherside at Work has XS Assistant, which helps prepare consultations and shows the relevant information from the file, and XS Summarize-It, which summarises texts in the file. In BlueVi, formed from the merger of Visma Verzuim and Reliforce, the occupational physician can switch on an AI Assistant that, via a connection with Bedrijfsarts AI, produces the consultation report. Medical and non-medical data remain separated within it.
Reintegration and UWV reports
For reintegration coaches, Rapply records sessions, summarises them and turns them into a UWV report, for example for a second-track trajectory. Rapasso is a client management system with the AI assistant LUNA. It takes minutes of conversations, drafts a search profile based on an AD or FML report, and runs a RIV check against UWV requirements. According to the provider, that check is still under development. For labour experts, Savi turns a recorded conversation into a draft report in Word. See also AI for reports in occupational health.
Sickness absence figures and prevention
Verzuim4 analyses absence data on four key figures: frequency of reports, duration of absence, zero absence and absence percentage. You get insights per department and a forecast for 13 weeks. For prevention at the front end, SoterAI assesses the ergonomic risk of a task based on a phone video.
What to look out for
Medical confidentiality. Occupational health and absence data are health data. The employer must not see a diagnosis, not even through an AI-generated summary. Keep medical and non-medical information strictly separate, including in the prompts and templates you set up.
Provider and data location. Sign a data processing agreement and require processing within the EU, no training on your data, and NEN 7510 or ISO 27001. According to the providers, Bedrijfsarts AI processes data in the EU without storing the audio, Rapply is hosted in the EU at Scaleway, and XpertSuite and BlueVi hold NEN 7510 and ISO 27001. For BlueVi and Verzuim4 the hosting location is not stated, so ask for it. With every tool, also ask which language model and which sub-processors sit behind it. For Verticai this is public via the Algorithm Register: GPT-4o, Claude Sonnet and Llama, hosted within the EEA.
Consent and control. Ask the employee for consent before you record a conversation. Read every report before it goes into the file.
AI Act. Do not let AI itself assess the fitness for work or absence risk of an individual employee. AI systems that influence decisions about employees may count as high-risk under the AI Act. We track developments on AI, GDPR and supervision.
General chatbots. Never use a free chatbot for consultations or files. The business versions of ChatGPT and Claude do not train on your input by default. Microsoft 365 Copilot falls under the EU Data Boundary, but the Claude models within Copilot fall outside it. Mistral stores data in the EU by default. Even so, these assistants are only suitable for non-medical work, such as policy texts or information leaflets.
Three starting scenarios
1. Occupational physician in a private practice or small occupational health service.
Start with Bedrijfsarts AI. You pay per consultation in credits, with no subscription, and there is a free trial. For a few weeks, run the AI's reports alongside your own and check above all that medical details do not end up in the feedback to the employer. If you also work in GP or curative care, compare with Juvoly or Wellcom Health. They also offer a free trial.
2. Occupational health service or case management team with an absence system.
First see what your current system can already do. If you use XpertSuite, test XS Assistant and Summarize-It on closed files. If you work with BlueVi, the AI Assistent via Bedrijfsarts AI is the quickest step. If you want to steer preventively, you can use Verzuim4 alongside your system via the API connection.
3. Reintegration agency or labour expert.
Compare Rapply and Rapasso on a real second-track process: how much do you still have to rewrite for the UWV report? If you are a labour expert who also handles personal injury claims, consider Savi too.
Common mistakes
- Using a free chatbot for a consultation report. That is processing health data without a data processing agreement.
- Sending the AI summary to the employer unseen. A single diagnosis in the feedback is already a breach of medical confidentiality.
- Recording without consent. Ask every time and record it.
- Not proofreading the report. Speech recognition makes errors in names, medication and dates.
- Letting AI judge fitness for work. Use AI for the draft, not for the advice.
Cost overview
| Tool | Price |
|---|---|
| Bedrijfsarts AI | Credits (1 consultation = 1 credit): 100 for €120, 500 for €500, 2,000 for €1,700, 5,000 for €3,250; credits do not expire |
| Juvoly | €65/month per user; 14 days free trial |
| Wellcom Health | Pay-per-use, rates on request; 2 weeks free trial |
| Verzuim4 | €350/month per organisation; Forecasting +€150/month; Wellness Monitor €3 per employee/month (excl. VAT) |
| SoterAI | On request; 7 days free trial |
| XpertSuite, BlueVi, Rapply, Rapasso, Savi | On request |
| Autoscriber, Verticai | On request |
| General assistant (business, non-medical work only) | ChatGPT Business from $20 per seat, Claude Team from $20 per seat, Copilot Business $21 per seat, Mistral Team from $24.99 per seat |
With Bedrijfsarts AI, a consultation works out at €1.20 on the smallest bundle and €0.65 on the largest. Absence management systems and reintegration software are priced on request. When you ask, check whether the AI module is included in the licence or charged separately.
See the full overview of AI tools for occupational health and absence management, or the related sectors HR, GPs, temporary staffing and insurers. You will find terms such as data processing agreement and NEN 7510 in explanations and terms.
