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Otherside at Work ('s-Hertogenbosch, Netherlands)

How safe is XpertSuite for occupational health & absence management?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is established in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for occupational health services & absence managementGood

XpertSuite has a good GDPR profile. Usable in occupational health & absence management, provided you use the business version and follow the points of attention below.

Where does XpertSuite stand in occupational health & absence management?

Shared spot 10 of 24 options for arbodienstverlening & verzuim (professional tools and general assistants) on GDPR profile. 4 options, like XpertSuite profile, are good. Each tile is an option we track for this field; click for the check.

Strong9
Good4
Limited3
Unknown1
Caution7

Published safeguards

✓Provider based in NL/EUYes
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

not public, ISO 27001, NEN 7510, GDPR-compliant, built-in encryption and retention periods

How to use XpertSuite safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: occupational health and absenteeism data is health data and falls under medical confidentiality.

Stronger or equally strong in occupational health & absenteeism

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)VerticaiVerticai B.V. (Utrecht, the Netherlands)Bedrijfsarts AIBedrijfsarts AI (Rotterdam, NL)RapplyRapply V.O.F. (Nijmegen, NL)Rapasso (LUNA AI-assistent)Rapasso (Eindhoven, NL)

Questions

How safe is XpertSuite for occupational health & absence management?
XpertSuite has a good GDPR profile. Usable in occupational health & absence management, provided you use the business variant and follow the points of attention below. Good safeguards, but not on every point.
Does XpertSuite train on my data?
not public, ISO 27001, NEN 7510, GDPR-compliant, built-in encryption and retention periods
What should I look out for with AI in occupational health & absence management?
Occupational health and absence data are health data and fall under medical confidentiality. The employer must not see a diagnosis, not even through an AI summary: keep medical and non-medical information strictly separated. Never use a free chatbot for consultations or case files. Sign a data processing agreement (DPA), require processing within the EU, no training on your data, and NEN 7510/ISO 27001, and ask which language models and sub-processors sit behind the service. Ask the employee for consent before any recording. Do not let AI independently assess an individual employee's fitness for work or absence risk: AI systems that influence decisions about employees can be high-risk under the EU AI Act. Check every report before it goes into the file.

Source documents

www.othersideatwork.nlwww.othersideatwork.nl

Everything about XpertSuite Best AI for occupational health & absence management

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 18 August 2026 · How we check

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