All 12 alternatives
Tools that do the same job first, then the rest of customer service. For each tool, it shows how it differs from Level AI.
#ToolRuns onPriceGDPR
1
HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on 
Heyloha 250 €149/mo, 500 €239/mo…Strong2
HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong3
ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on on requestGood4
Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good5
boost.aiboost.ai · EUConversational AI for regulated sectors: chat and voice bots for banks, insurers, telecoms and government.on requestLimited6
CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on 
on requestLimited7
Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.on requestLimited8
PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.on requestLimited9
GfacilityGfacility Projects B.V. · Netherlands · free trialDutch platform that brings facilities, IT and workplace services together in a single service management system: requests, work orders, room bookings, visitor registration and asset management. AI agents handle service requests, classify tickets and support the helpdesk; AI is charged separately per agent on top of the platform fee.price per user, AI agents ap…Strong10
TOPdeskTOPdesk · Netherlands · free trialDutch FMIS / service management system for facilities, IT and HR teams: requests, work orders, bookings, contracts and asset management in a single system. Since 2026 it includes AI: automatic categorisation, AI search in the self-service portal and the AI colleague TOPdesk Robin, which summarises requests and drafts replies. The handler remains ultimately responsible.Essential €61, Engaged €86, Excel…Strong11
EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on 
on requestGood12
moinAIknowhere GmbH · EUGerman AI chatbot and agent platform for automated customer communication in marketing, sales and service.on requestGood
HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on Heyloha 250 €149/mo, 500 €239/mo…Strong2HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong3ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on on requestGood4Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good5boost.aiboost.ai · EUConversational AI for regulated sectors: chat and voice bots for banks, insurers, telecoms and government.on requestLimited6CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on on requestLimited7Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.on requestLimited8PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.on requestLimited9GfacilityGfacility Projects B.V. · Netherlands · free trialDutch platform that brings facilities, IT and workplace services together in a single service management system: requests, work orders, room bookings, visitor registration and asset management. AI agents handle service requests, classify tickets and support the helpdesk; AI is charged separately per agent on top of the platform fee.price per user, AI agents ap…Strong10TOPdeskTOPdesk · Netherlands · free trialDutch FMIS / service management system for facilities, IT and HR teams: requests, work orders, bookings, contracts and asset management in a single system. Since 2026 it includes AI: automatic categorisation, AI search in the self-service portal and the AI colleague TOPdesk Robin, which summarises requests and drafts replies. The handler remains ultimately responsible.Essential €61, Engaged €86, Excel…Strong11EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.on on requestGood12moinAIknowhere GmbH · EUGerman AI chatbot and agent platform for automated customer communication in marketing, sales and service.on requestGoodNo tools match these filters.
Frequently asked questions
- What are good alternatives to Level AI?
- For customer service we follow 12 alternatives. Heyloha, HorecaHub and Parloa come out on top: tools that do the same work, with the strongest published GDPR profile.
- Is there an alternative to Level AI with a free trial?
- Yes: Cognigy, Gfacility, Voicelabs Robin, TOPdesk, HorecaHub, Heyloha.
- How do I choose?
- Start with the GDPR profile and the data processing agreement, then compare features and price during a trial period.
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