All 12 alternatives

Tools that do the same job come first, followed by the rest of customer service. For each tool, it shows how it differs from boost.ai.

#ToolRuns onPriceGDPR
1HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.stronger GDPR profilefree trialprice publicon Heyloha 250 €149/mo, 500 €239/mo…Strong2HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.stronger GDPR profilefree trialprice publicfrom €369/mth (up to 2,000 completed…Strong3ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.stronger GDPR profilealso a chatbot for customer serviceon on requestGood4Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.stronger GDPR profilefree trialalso a chatbot for customer serviceStarter €149/month (300 min)Good5CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.free trialalso a chatbot for customer serviceon on requestLimited6Level AILevel AI · Outside EUContact centre AI that scores 100% of interactions, deploys voice agents, and offers real-time agent assist and VoC insights.also a chatbot for customer serviceon requestLimited7Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.also a chatbot for customer serviceon requestLimited8PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.also a chatbot for customer serviceon requestLimited9GfacilityGfacility Projects B.V. · Netherlands · free trialDutch platform that brings facilities, IT and workplace services together in a single service management system: requests, work orders, room bookings, visitor registration and asset management. AI agents handle service requests, classify tickets and support the helpdesk; AI is charged separately per agent on top of the platform fee.stronger GDPR profilefree trialalso a chatbot for customer serviceprice per user, AI agents ap…Strong10TOPdeskTOPdesk · Netherlands · free trialDutch FMIS / service management system for facilities, IT and HR teams: requests, work orders, bookings, contracts and asset management in a single system. Since 2026 it includes AI: automatic categorisation, AI search in the self-service portal and the AI colleague TOPdesk Robin, which summarises requests and drafts replies. The handler remains ultimately responsible.stronger GDPR profilefree trialprice publicEssential €61, Engaged €86, Excel…Strong11EbbotEbbot · EUSwedish agentic AI for customer service with chat and email agents and AI insights, for 250+ customers.stronger GDPR profilealso a chatbot for customer serviceon on requestGood12moinAIknowhere GmbH · EUGerman AI chatbot and agent platform for automated customer communication in marketing, sales and service.stronger GDPR profilealso a chatbot for customer serviceon requestGood

Frequently asked questions

What are good alternatives to boost.ai?
For customer service we follow 12 alternatives. Heyloha, HorecaHub and Parloa come out on top: tools that do the same work, with the strongest published GDPR profile.
Is there an alternative to boost.ai with a free trial?
Yes: Cognigy, Gfacility, Voicelabs Robin, TOPdesk, HorecaHub, Heyloha.
How do I choose?
Start with the GDPR profile and the data processing agreement, then compare features and price during a trial period.

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