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Customer serviceBest AI phone agent and voice agents for customer service
Automatically answer, handle and transfer phone calls. 9 tools we track for customer service.
Our pick for customer service
HeylohaGDPR: Strong
HeylohaGDPR: Strong- Provider based in the Netherlands
- Data in the EU according to the provider
- Publishes certification/GDPR safeguards
Heyloha 250 €149/mo, 500 €239/mo, 1,000 €339/mo, 2,500 €… · free trial
View HeylohaCompare all 9
Strongest published GDPR safeguards first.
#ToolRuns onPriceGDPR
1HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on 
Heyloha 250 €149/mo, 500 €239/mo…Strong2
HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong3
Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good4
ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on on requestGood5
Level AILevel AI · Outside EUContact centre AI that scores 100% of interactions, deploys voice agents, and offers real-time agent assist and VoC insights.on requestLimited6
Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.on requestLimited7
PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.on requestLimited8
CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on 
on requestLimited9
boost.aiboost.ai · EUConversational AI for regulated sectors: chat and voice bots for banks, insurers, telecoms and government.on requestLimited
HeylohaCovalore B.V. · Netherlands · free trialDutch AI communication assistant that automatically answers parents' questions 24/7 via website chat and WhatsApp Business. Trained on your own policies, rates and placement information; answers questions in 50+ languages and books tours directly into the calendar. Childcare organisations go live within 30 minutes.on Heyloha 250 €149/mo, 500 €239/mo…Strong2HorecaHubAgyn Group B.V. · Netherlands · free trialAI assistant that answers guests' phone calls, emails and webchat for your restaurant. It makes, changes and cancels reservations and answers questions about opening hours, the menu and allergens.from €369/mth (up to 2,000 completed…Strong3Voicelabs RobinVoicelabs · Netherlands · free trialRobin, the AI phone assistant, answers incoming calls, WhatsApp messages and chat, retrieves customer details and handles appointments. For housing associations, Robin automates maintenance requests and routine questions 24/7, with a seamless handover to staff including a conversation summary.Starter €149/month (300 min)Good4ParloaParloa · EUAI agent management platform for contact centres: voice and chat AI agents at enterprise scale in multiple languages.on on requestGood5Level AILevel AI · Outside EUContact centre AI that scores 100% of interactions, deploys voice agents, and offers real-time agent assist and VoC insights.on requestLimited6Observe.AIObserve.AI, Inc. · Outside EUAgentic CX platform with AI agents for customer conversations, real-time agent guidance and automatic QA and coaching.on requestLimited7PolyAIPolyAI Ltd · Outside EUVoice AI agents that handle enterprise phone conversations naturally, built on the Agent Studio platform.on requestLimited8CognigyCognigy / NICE · EU · free trialEnterprise conversational AI platform for voice and chat agents, plus Agent Copilot for contact centres, with free choice of LLM.on on requestLimited9boost.aiboost.ai · EUConversational AI for regulated sectors: chat and voice bots for banks, insurers, telecoms and government.on requestLimitedNo tools match these filters.
What does it cost?
€149median €149€369
Published monthly prices in euros for 3 tools, as stated by the provider; prices on request, annual or one-off are not included.
Watch out in customer service
Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
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Frequently asked questions
- What are AI phone agents and voice agents for customer service?
- Of the 9 tools we track for customer service, Heyloha has the strongest published GDPR profile. Also look at price and whether there is a free trial.
- Can I use confidential data in customer service?
- Be transparent that customers are speaking with AI and ensure a smooth handover to an employee. Protect the privacy of customer data in conversations.
- How is this order determined?
- Based on the GDPR profile the provider publishes, then the free trial, public pricing and features. Nobody pays for a place.
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