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Pipedrive (founded in Tallinn, Estonia; headquartered in New York)Pipedrive
CRM for small and medium-sized sales teams, built around a visual deal pipeline. The AI Sales Assistant summarises deals, writes and summarises emails, estimates the likelihood of closing a deal and creates reports from a plain-language question.
Spot18of 18 professional tools on GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in sales & acquisition
GDPR: Unknown
- Provider based outside the EU
Price€14–€79 per user/month€14–€79 per user/month (billed annually); 14 days free trial
Free trialYes
Basedfounded in Tallinn, Estonia; headquarters in New YorkOutside the EU
ModelChatGPT
Last checked: 10 October 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Visual sales pipeline
AI summaries of deals
Writing and summarising AI emails
AI prediction of win chance per deal
Nova: conversation briefings and CRM updates
Email sync (up to 5 accounts) and calendar
Sales automation and workflows500+ integrations and mobile app
Questions about Pipedrive
- Which AI model does Pipedrive use?
- Pipedrive runs (in part) on ChatGPT. Sales Assistant runs on OpenAI, supplemented with its own and open-source AI algorithms; according to Pipedrive, customer data is not used to train AI models.
- How much does Pipedrive cost?
- €14–€79 per user/month (billed annually); 14 days free trial. Check the current price on the provider's website; prices change often.
- Who is Pipedrive for?
- Pipedrive is aimed at sales & acquisition. It fits work such as finding and enriching prospects, writing outreach and follow-up emails, and summarising conversations and logging them in the CRM.
- What should I look out for with AI in sales & acquisition?
- Prospect data remains personal data: cold outreach with AI must still comply with the GDPR and the ban on spam. Pay attention to where recorded sales calls are processed.
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