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Limbic Limited (London, UK)

Is Limbic Access safe for mental health & psychology?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for mental health & psychologyLimited

Limbic Access publishes limited privacy safeguards. Ask the provider for clarification before you put confidential mental health & psychology data into it.

Where does Limbic Access stand in mental health & psychology?

Shared place 17 of 29 options for mental health & psychology (professional tools and general assistants) on GDPR profile. 5 options, like Limbic Access, have a limited profile. Each tile is an option we track for this field; click for the check.

Strong11
Good5
Limited5
Unknown1
Caution7

Published safeguards

–Provider based in NL/EUNot known
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

the language model used is not publicly disclosed; own layer (Limbic Layer) on top of a large language model (according to the provider); ISO 27001-certified, Cyber Essentials, DCB0129 and NHS Data Protection Toolkit (according to the provider); Class IIa medical device (UKCA) (according to the provider); hosting via Heroku on Amazon Web Services, the US privacy statement mentions servers in the United States (according to the provider); anonymised data may be used for its own research and development (according to the provider)

How to use Limbic Access safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: mental health records contain special category personal data (health data, GDPR).

Stronger or equally strong in mental health & psychology

SessieverslagVOF Rohlfs van Esch (Netherlands)MedendoMedendo B.V. (Utrecht, NL)VerticaiVerticai B.V. (Utrecht, the Netherlands)NotizyLinku (Netherlands)SessieklapSessieklap (Netherlands)

Questions

How safe is Limbic Access for mental health & psychology?
Limbic Access publishes limited privacy safeguards. Ask the provider for clarification before you put confidential mental health & psychology data into it. Limited or partly unknown safeguards, ask the provider.
Does Limbic Access train on my data?
the language model used is not publicly disclosed; own layer (Limbic Layer) on top of a large language model (according to the provider); ISO 27001-certified, Cyber Essentials, DCB0129 and NHS Data Protection Toolkit (according to the provider); Class IIa medical device (UKCA) (according to the provider); hosting via Heroku on Amazon Web Services, the US privacy statement mentions servers in the United States (according to the provider); anonymised data may be used for its own research and development (according to the provider)
What should I watch out for with AI in mental health & psychology?
Mental health records contain special category personal data (health data, GDPR). Only use systems with 7510 certification, a data processing agreement and EU hosting; audio recordings of therapy sessions must not be sent unencrypted to external servers. AI-supported diagnostics and treatment decisions fall under the EU AI Act (high risk) and require human oversight and an audit trail. A BIG-registered professional remains ultimately responsible for the content of the record.

Source documents

www.limbic.ailimbic.aiwww.limbic.aiwww.limbic.ai

Everything about Limbic Access Best AI for mental health & psychology

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 1 November 2026 · How we check

Next stepAll 29 options for mental health & psychologyProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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