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SpraakLab B.V. (Nijmegen, Netherlands)

How safe is Tell James for mental health & psychology?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for mental health & psychologyGood

Tell James has a good GDPR profile. Usable in mental healthcare & psychology, provided you use the business version and follow the points of attention below.

Where does Tell James stand in mental healthcare & psychology?

Shared spot 12 of 29 options for mental health & psychology (professional tools and general assistants) on the GDPR profile. 5 options, like the Tell James profile, are good. Each tile is an option we track for this field; click for the check.

Strong11
Good5
Limited5
Unknown1
Caution7

Published safeguards

✓Provider based in NL/EUYes
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

proprietary speech recognition models with a healthcare dictionary (no external language model provider named). Audio and text are processed in memory only, not stored; ISO 27001, ISO 9001, NEN 7510.

How to use Tell James safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: mental health records contain special category personal data (health data, GDPR).

Stronger or equally strong in mental health & psychology

SessieverslagVOF Rohlfs van Esch (Netherlands)MedendoMedendo B.V. (Utrecht, NL)VerticaiVerticai B.V. (Utrecht, the Netherlands)NotizyLinku (Netherlands)SessieklapSessieklap (Netherlands)

Questions

How safe is Tell James for mental healthcare & psychology?
Tell James has a good GDPR profile. Usable in mental health & psychology, provided you use the business version and follow the points of attention below. Good safeguards, but not on every point.
Does Tell James train on my data?
proprietary speech recognition models with a healthcare dictionary (no external language model provider named). Audio and text are processed in memory only, not stored; ISO 27001, ISO 9001, NEN 7510.
What should I watch out for with AI in mental health & psychology?
Mental health records contain special category personal data (health data, GDPR). Only use systems with 7510 certification, a data processing agreement and EU hosting; audio recordings of therapy sessions must not be sent unencrypted to external servers. AI-supported diagnostics and treatment decisions fall under the EU AI Act (high risk) and require human oversight and an audit trail. A BIG-registered professional remains ultimately responsible for the content of the record.

Source documents

telljames.nltelljames.nlplatformzorgai.nl

Everything about Tell James Best AI for mental healthcare & psychology

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 10 October 2026 · How we check

Next stepAll 29 options for mental health & psychologyProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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