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Perplexity AI

How safe is Perplexity for mental health & psychology?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution is given to a model with a documented issue, such as an investigation by a regulator. How we measure for mental health & psychologyUnknown

Perplexity's maker publishes little about data protection. Check this before you put confidential mental health & psychology data into it.

Where does Perplexity stand in mental health & psychology?

Place 22 of 29 options for mental health & psychology (professional tools and general assistants) on GDPR profile. Each tile is an option we track for this field; click through for the check.

Strong11
Good5
Limited5
Unknown1
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: mental health records contain special category personal data (health data, GDPR).

Stronger or equally strong in mental health & psychology

SessieverslagVOF Rohlfs van Esch (Netherlands)MedendoMedendo B.V. (Utrecht, NL)VerticaiVerticai B.V. (Utrecht, the Netherlands)NotizyLinku (Netherlands)SessieklapSessieklap (Netherlands)

Questions

How safe is Perplexity for mental health & psychology?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential mental health & psychology data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in mental health & psychology?
Mental health records contain special category personal data (health data, GDPR). Only use systems with 7510 certification, a data processing agreement and EU hosting; audio recordings of therapy sessions must not be sent unencrypted to external servers. AI-supported diagnostics and treatment decisions fall under the EU AI Act (high risk) and require human oversight and an audit trail. A BIG-registered professional remains ultimately responsible for the content of the record.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for mental health & psychology

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 29 options for mental health & psychologyProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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