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Verticai B.V. (Utrecht, the Netherlands)

How safe is Verticai for mental health care & psychology?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for mental health & psychologyStrong

Verticai has a strong published GDPR profile and, with the right business settings, is well suited to mental health & psychology.

Where does Verticai stand in mental health & psychology?

Shared spot 1 of 29 options for mental health & psychology (professional tools and general assistants) on GDPR profile. 11 options, like Verticai's profile, are Strong. Each tile is an option we track for this field; click for the check.

Strong11
Good5
Limited5
Unknown1
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

According to the Algoritmeregister (municipality of Amersfoort): speech via Azure Speech, language models GPT-4o/GPT-4o mini, Claude Sonnet and Llama, hosted on the provider's own servers within the EEA; transcripts are first stripped of personal data. ISO 27001 and NEN 7510. Ten free consultations to try the software (according to the provider).

How to use Verticai safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: mental health records contain special category personal data (health data, GDPR).

Stronger or equally strong in mental health & psychology

SessieverslagVOF Rohlfs van Esch (Netherlands)MedendoMedendo B.V. (Utrecht, NL)NotizyLinku (Netherlands)SessieklapSessieklap (Netherlands)TherapieVerslagWaypointerDigital (Netherlands)

Latest developments

9 November 2026Claude Code stores approved commands containing passwords in settings.local.json

If you choose "Yes, and don't ask again" in Claude Code, the tool saves the command verbatim in .claude/settings.local.json, including passwords or API keys. Apiiro found real secrets in 1,122 of 104,185 public copies on GitHub, including 379 database passwords. Keep the file out of git, use variables for secrets, and replace any keys that have already leaked. source

5 November 2026Flaw in Lockdown Mode patched

Via pop-up windows in the HTML preview of code blocks, an attacker could bypass Lockdown Mode and siphon off your chat history, via a manipulated prompt, GPT or shared chat. OpenAI patched the flaw on 18 September 2026; Check Point published the details on 5 November. Users do not need to do anything. source

November 2 2026Message threads (beta) fall outside Zero Data Retention

With message threads in the Claude API, Anthropic stores the conversation, the system prompt and the tools on the server, encrypted in memory and not on disk, until up to one hour after the last use. The feature does not qualify for Zero Data Retention; your other ZDR agreements still apply. If you work with personal data under ZDR, only enable threads if your DPIA covers it. source

Questions

How safe is Verticai for mental health & psychology?
Verticai has a strong published GDPR profile and, with the right business settings, is well suited to mental health & psychology. EU options, no training on your data and/or self-hostable.
Does Verticai train on my data?
According to the Algoritmeregister (municipality of Amersfoort): speech via Azure Speech, language models GPT-4o/GPT-4o mini, Claude Sonnet and Llama, hosted on the provider's own servers within the EEA; transcripts are first stripped of personal data. ISO 27001 and NEN 7510. Ten free consultations to try the software (according to the provider).
What should I watch out for with AI in mental health & psychology?
Mental health records contain special category personal data (health data, GDPR). Only use systems with 7510 certification, a data processing agreement and EU hosting; audio recordings of therapy sessions must not be sent unencrypted to external servers. AI-supported diagnostics and treatment decisions fall under the EU AI Act (high risk) and require human oversight and an audit trail. A BIG-registered professional remains ultimately responsible for the content of the record.

Source documents

www.verticai.nlalgoritmes.overheid.nlwww.1twente.nlplatformzorgai.nl

Everything about Verticai Best AI for mental health & psychology

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 31 October 2026 · How we check

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