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Limbic Limited (London, UK)

Limbic Access

AI tool for digital self-referral and intake in mental health care. Patients complete a validated intake via a chatbot (PHQ-9, GAD-7) and are automatically routed to the right care pathway. Reduces drop-out at referral by 18% and increases self-referrals by 15%. Used by 15%+ of NHS mental health services. The first Class IIa medical device of its kind.

Go to the website Limbic Access alternatives
Shared spot13of 17 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is in the EU (2 points), whether there is certification or a GDPR safeguard (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in mental health & psychology
GDPR: Limited
  • Provider based outside the EU
  • Publishes certification/GDPR safeguards

Each block is a professional tool in mental health & psychology, the strongest GDPR profile on the left. 5 professional tools, like Limbic Access, have a limited profile: they share this spot. Click for that tool.

Priceon request (business/healthcare institution)
Free trialNone foundNot found on the provider's site when checked on 1 November 2026
BasedLondon, UKOutside EU
ModelNot publicnot public which language model is used; own layer (Limbic Layer) on top of a large language model (according to the provider); ISO 27001 certified, Cyber Essentials, DCB0129 and NHS Data Protection Toolkit (according to the provider); Class IIa medical device (UKCA) (according to the provider); hosting via Heroku on Amazon Web Services, the American privacy statement mentions servers in the United States (according to the provider); anonymised data may be used for own research and development (according to the provider)

Last checked: 1 November 2026 · How we check

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What it does

AI intake via web and phone
Answers frequently asked questions
Triage and diagnostic assessment
Clinical report with risk level
Flagging of clients in crisis
Integration with EHR systems
Customisable intake workflows
Dashboard for referrals

Comparable in mental health & psychology

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All 17 professional tools for mental health & psychology

Limbic Access compared

Limbic Access vs Medendo
Underlying model

Model not public: a proprietary layer (Limbic Layer) on top of a large language model (per the provider); ISO 27001 certified, Cyber Essentials, DCB0129 and NHS Data Protection Toolkit (per the provider); Class IIa medical device (UKCA) (per the provider); hosting via Heroku on Amazon Web Services, the US privacy statement mentions servers in the United States (per the provider); anonymised data may be used for the provider's own research and development (per the provider). Many tools build on a large model from providers such as OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for mental health & psychology

Questions about Limbic Access

AI for mental health & psychology
Which AI model does Limbic Access use?
The maker of Limbic Access does not disclose which AI model sits underneath. Its own layer (Limbic Layer) on top of a large language model (according to the provider); ISO 27001 certified, Cyber Essentials, DCB0129 and NHS Data Protection Toolkit (according to the provider); Class IIa medical device (UKCA) (according to the provider); hosting via Heroku on Amazon Web Services, the US privacy statement mentions servers in the United States (according to the provider); anonymised data may be used for its own research and development (according to the provider).
How much does Limbic Access cost?
On request (business/care institution). Check the current price on the provider's website; rates often change.
Who is Limbic Access for?
Limbic Access is aimed at mental health & psychology. It suits work such as generating session reports and SOAP notes automatically through ambient scribing, supporting patients between sessions with chat interventions (CBT, DBT), structuring intake interviews and keeping records.
What should I watch out for with AI in mental health & psychology?
Mental health records contain special category personal data (health data, GDPR). Only use systems with 7510 certification, a data processing agreement and EU hosting; audio recordings of therapy sessions must not be sent unencrypted to external servers. AI-supported diagnostics and treatment decisions fall under the EU AI Act (high risk) and require human oversight and an audit trail. A BIG-registered professional remains ultimately responsible for the content of the record.
Next stepAll 29 options for mental health & psychologyProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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