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Apicbase NV (Antwerp, BE)

How safe is Apicbase for hospitality?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for hospitalityGood

Apicbase has a good GDPR profile. Usable in hospitality, provided you use the business variant and follow the points of attention below.

Where does Apicbase stand in hospitality?

Shared place 6 of 28 options for hospitality (professional tools and general assistants) on GDPR profile. 6 options, like Apicbase, have a good profile. Each tile is an option we track for this field; click for the check.

Strong5
Good6
Limited7
Unknown3
Caution7

Published safeguards

✓Provider based in NL/EUYes
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

language model used by Apicbase AI Assistant not publicly disclosed; platform runs on Amazon Web Services; SOC 2 Type 2 and GDPR-compliant (according to provider)

How to use Apicbase safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: guest data (allergies, payment details, reservation history) is personal data.

Stronger or equally strong in hospitality

HorecaHubAgyn Group B.V. (Amsterdam, NL)Voicelabs RobinVoicelabs (Netherlands)TrustYouTrustYou GmbH (Munich, Germany)DyflexisDyflexis B.V. (The Hague, NL)HiJiffyHiJiffy (Lisbon, Portugal / EU)

Questions

How safe is Apicbase for hospitality?
Apicbase has a good GDPR profile. Usable in hospitality, provided you use the business variant and follow the points of attention below. Good safeguards, but not on every point.
Does Apicbase train on my data?
language model used by Apicbase AI Assistant not publicly disclosed; platform runs on Amazon Web Services; SOC 2 Type 2 and GDPR-compliant (according to provider)
What should I watch out for with AI in hospitality?
Guest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.

Source documents

get.apicbase.comget.apicbase.comget.apicbase.com

Everything about Apicbase Best AI for hospitality

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 23 October 2026 · How we check

Next stepAll 28 options for hospitalityProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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