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OurMind B.V. (Amsterdam, NL)

How safe is OurMind for GP practices?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for GP practicesGood

OurMind has a good GDPR profile. Usable in GP practices, provided you use the business variant and follow the points of attention below.

Where does OurMind stand in GP practices?

Shared spot 10 of 26 options for GP practices (professional tools and general assistants) on GDPR profile. 6 options, like OurMind profile, are Good. Each tile is an option we track for this field; click for the check.

Strong9
Good6
Limited2
Unknown2
Caution7

Published safeguards

✓Provider based in NL/EUYes
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

language model not publicly disclosed; the standalone OurMind Assistant uses several models, including OpenAI and Google (per provider); data stored and processed in Europe (per provider); audio deleted immediately, transcripts and summaries after 72 hours (per provider); AES-256 encryption (per provider); ISO 27001 and NEN 7510 certified (per provider)

How to use OurMind safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: patient data is special category personal data (GDPR, WGBO).

Stronger or even strong in GP practices

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)Huisartsen AIHuisartsen AI (Rotterdam)Medicom (PharmaPartners)PharmaPartners B.V. (Oosterhout, NL)MedendoMedendo B.V. (Utrecht, NL)NotelessNoteless AS (Oslo, NO)

Questions

How safe is OurMind for GP practices?
OurMind has a strong GDPR profile. Usable in GP practices, provided you use the business variant and follow the points of attention below. Good safeguards, but not on every point.
Does OurMind train on my data?
language model not publicly disclosed; the standalone OurMind Assistant uses several models, including OpenAI and Google (per provider); data stored and processed in Europe (per provider); audio deleted immediately, transcripts and summaries after 72 hours (per provider); AES-256 encryption (per provider); ISO 27001 and NEN 7510 certified (per provider)
What should I look out for with AI in GP practices?
Patient data is special category personal data (GDPR, WGBO). Only use systems with NEN 7510 certification, a data processing agreement and EU hosting; audio recordings of consultations must not be stored unencrypted with external servers. AI-supported triage and diagnostics are supportive, the GP remains ultimately responsible and must verify all AI output. Systems classed as high risk under the EU AI Act (diagnostic decisions) require an audit trail and explainability.

Source documents

www.ourmind.aiwww.ourmind.aiwww.ourmind.aiwww.icthealth.nl

Everything about OurMind Best AI for GP practices

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 4 November 2026 · How we check

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