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PharmaPartners B.V. (Oosterhout, NL)

How safe is Medicom (PharmaPartners) for GP practices?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is established in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for GP practicesStrong

Medicom (PharmaPartners) has a strong published GDPR profile and, with the right business settings, is well suited for use in GP practices.

Where does Medicom (PharmaPartners) stand in GP practices?

Shared place 1 of 26 options for GP practices (professional tools and general assistants) on GDPR profile. 9 options, like Medicom (PharmaPartners), have a strong profile. Each tile is an option we follow for this field; click through for the check.

Strong9
Good6
Limited2
Unknown2
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

language model used not publicly disclosed; speech processing via partners Autoscriber, Juvoly and OurMind, digital triage via Klinik (according to the provider); aims for processing within the EEA (according to the provider); ISO 9001:2015, ISO/IEC 27001:2022 and NEN 7510-1:2024 (according to the provider)

How to use Medicom (PharmaPartners) safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: patient data is special category personal data (GDPR, WGBO).

Stronger or even strong in GP practices

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)Huisartsen AIHuisartsen AI (Rotterdam)MedendoMedendo B.V. (Utrecht, NL)NotelessNoteless AS (Oslo, NO)AutoscriberAutoscriber B.V. (Eindhoven)

Questions

How safe is Medicom (PharmaPartners) for GP practices?
Medicom (PharmaPartners) has a strong published GDPR profile and, with the right business settings, is well suited for use in GP practices. EU options, no training on your data and/or self-hostable.
Does Medicom (PharmaPartners) train on my data?
language model used not publicly disclosed; speech processing via partners Autoscriber, Juvoly and OurMind, digital triage via Klinik (according to the provider); aims for processing within the EEA (according to the provider); ISO 9001:2015, ISO/IEC 27001:2022 and NEN 7510-1:2024 (according to the provider)
What should I look out for with AI in GP practices?
Patient data is special category personal data (GDPR, WGBO). Only use systems with NEN 7510 certification, a data processing agreement and EU hosting; audio recordings of consultations must not be stored unencrypted with external servers. AI-supported triage and diagnostics are supportive, the GP remains ultimately responsible and must verify all AI output. Systems classed as high risk under the EU AI Act (diagnostic decisions) require an audit trail and explainability.

Source documents

pharmapartners.nlpharmapartners.digitaal-magazine.nlpharmapartners.nlpharmapartners.nl

Everything about Medicom (PharmaPartners) Best AI for GP practices

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 26 October 2026 · How we check

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