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Perplexity AI

How safe is Perplexity for GP practices?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution is given to a model with a documented issue, such as an investigation by a regulator. How we measure for GP practicesUnknown

Perplexity's maker publishes little about data protection. Check this before you put confidential general practice patient data into it.

Where does Perplexity stand in GP practices?

Shared place 18 of 26 options for GP practices (professional tools and general assistants) on GDPR profile. 2 options, like Perplexity profile, have an unknown rating. Each tile is an option we follow for this field; click for the check.

Strong9
Good6
Limited2
Unknown2
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: patient data is special category personal data (GDPR, WGBO).

Stronger or even strong in GP practices

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)Huisartsen AIHuisartsen AI (Rotterdam)Medicom (PharmaPartners)PharmaPartners B.V. (Oosterhout, NL)MedendoMedendo B.V. (Utrecht, NL)NotelessNoteless AS (Oslo, NO)

Questions

How safe is Perplexity for GP practices?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential GP practice data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I look out for with AI in GP practices?
Patient data is special category personal data (GDPR, WGBO). Only use systems with NEN 7510 certification, a data processing agreement and EU hosting; audio recordings of consultations must not be stored unencrypted with external servers. AI-supported triage and diagnostics are supportive, the GP remains ultimately responsible and must verify all AI output. Systems classed as high risk under the EU AI Act (diagnostic decisions) require an audit trail and explainability.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for GP practices

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 26 options for GP practicesProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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