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Zenoti Inc. (Bellevue, US / EU branch)

Zenoti

Enterprise salon platform with an extensive AI toolkit: a 24/7 AI receptionist that turns missed calls into bookings, an AI Retention Manager that predicts cancellations, and Zeenie, a built-in AI assistant for staff. Used by 12,000+ salons in 50 countries.

Shared spot4of 13 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is certification or a GDPR guarantee (1) and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in beauty & wellness
GDPR: Limited
  • Provider based outside the EU
  • Publishes certification/GDPR safeguards

Each block is a professional tool in beauty & wellness, the strongest GDPR profile on the left. 8 professional tools have a Limited GDPR profile, like Zenoti: they share this spot. Click for that tool.

PriceOn request; approx. 00-600/monthOn request; multi-location enterprise; approx. 00-600/month for mid-sized salons
Free trialNot foundNot found on the provider's site when checked on 24 August 2026
BasedBellevue, US / EU branchOutside EU
ModelNot publicproprietary AI (Zeenie, AI Receptionist, AI Retention Manager), GDPR-compliant; EU Standard Contractual Clauses available; more than 50 countries; customers in NL

Last checked: 24 August 2026 · How we check

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What it does

AI Receptionist: 24/7 bookings in 29 languages
HyperConnect: SMS, phone, email
AI: predict churn risk per client
Zeenie AI assistant for staff
AI Advisor: 350+ KPIs in plain language
AI Dispute Manager: contesting chargebacks
Multi-location management for chains
GDPR-compliant; EU Standard Contractual Clauses

Comparable in beauty & wellness

All 13 professional tools for beauty & wellness
Underlying model

own AI (Zeenie, AI Receptionist, AI Retention Manager), GDPR-compliant; EU Standard Contractual Clauses available; more than 50 countries; customers in NL. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for beauty & wellness

Questions about Zenoti

Which AI model does Zenoti use?
The maker of Zenoti does not disclose which AI model sits underneath. Own AI (Zeenie, AI Receptionist, AI Retention Manager), GDPR-compliant; EU Standard Contractual Clauses available; more than 50 countries; customers in the Netherlands.
How much does Zenoti cost?
on request; multi-location enterprise; approx. 00-600/mo for mid-sized salons. Check the current price on the provider's website; rates change often.
Who is Zenoti for?
Zenoti is aimed at beauty & wellness. It fits work such as automatically scheduling appointments and reducing no-shows, handling customer service and salon communication 24/7, and skin, hair and colour analysis using AI and AR.
What should I look out for with AI in beauty & wellness?
Customer data (name and address, treatment history, payment information) is personal data under the GDPR. Only use systems with a data processing agreement and preferably EU hosting. Be transparent when customers speak with an AI receptionist rather than a member of staff. Health data (skin or hair diagnoses) may be classed as special category personal data, check this against your privacy policy.

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