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Fieldcode GmbH (Nuremberg, Germany)Fieldcode
German AI platform for field service management with Zero-Touch automation for technician planning, dispatch and routing. Specifically deployed in the HVAC and installation sector: automatic ticket processing, LLM-based workflow actions (summarising, translating, cleaning data), a Voice AI agent for out-of-hours customer contact, and skill-based dispatch so the right technician is sent to the right job. Fully EU-hosted cloud with GDPR compliance.

- Provider based in the EU
- Publishes certification/GDPR safeguards
Last checked: 1 November 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Zero-Touch automatic planning/dispatch
Voice AI agent for customer contact
Integrations with SAP, Salesforce, ServiceNow
EU-hosted, GDPR-compliantComparable in building services
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Timewaxon requestFieldcode compared
own Zero-Touch AI with LLM workflow actions; the language model used is not public; EU data hosting, GDPR-compliant (according to the provider). Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Fieldcode
- Which AI model does Fieldcode use?
- The maker of Fieldcode does not publicly disclose which AI model sits underneath. Own Zero-Touch AI with LLM workflow actions; the language model used is not public; EU data hosting, GDPR-compliant (according to the provider).
- How much does Fieldcode cost?
- from $25/user/month (START), $45 (BUSINESS), $65 (ENTERPRISE); also pay-per-event model. Check the current price on the provider's website; prices change often.
- Who is Fieldcode for?
- Fieldcode is aimed at building services. It supports tasks such as automatically compiling estimates and quotes, engineer scheduling and route optimisation, and supporting the service desk with a technical knowledge base.
- What should I watch out for with AI in building services?
- Project data and customer details (address, energy consumption, installation status) are personal data under the GDPR. Only use systems with a data processing agreement and EU hosting. Technical documentation from manufacturers may be protected by copyright; check the usage licence before loading it into an AI system. AI estimates are always a starting point, expert verification remains essential.
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