Home / Hospitality / HiJiffy vs TrustYou
HiJiffy vs TrustYou
Both are for customer service. TrustYou has a lower monthly price.
HiJiffyHiJiffy (Lisbon, Portugal / EU)GDPR: GoodBasic €99/mo, Pro €159/mo, Premium €319/mo (annual
Stronger on 0 of the 1 points, with a clear difference
TrustYouTrustYou GmbH (Munich, Germany)GDPR: Goodfrom €75/month per location (CXP, annual)
Stronger on 1 of the 1 points, with a clear difference
The key differences
- TrustYou is cheaper: €75 per month, against €99 at HiJiffy.
| Criterion | HiJiffy | TrustYou |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Good | Good |
| Price | Basic €99/mo, Pro €159/mo, Premium €319/mo (annual | from €75/month per location (CXP, annual) |
| Origin | EU | EU |
| Runs on | Not public | ChatGPT |
| Tasks | AI chatbot for customer service | AI chatbot for customer service |
Choose HiJiffy if…
- what you're looking for: AI chatbot for guest questions (Aplysia)
- what you're looking for: inbox: webchat, WhatsApp, email, SMS, OTA
- what you're looking for: booking via chat with a virtual agent
Choose TrustYou if…
- you care about the monthly price
- what you're looking for: a central inbox for guest reviews
- what you're looking for: AI sentiment analysis of feedback
HiJiffy's features
- AI chatbot for guest questions (Aplysia)
- Inbox: webchat, WhatsApp, email, SMS, OTA
- Booking via chat with a virtual agent
- Digital check-in via PMS integration
- Digital keys for guests
- Upsell and cross-sell campaigns
- Guest review campaigns
- Management of multiple properties
TrustYou's features
- Central inbox for guest reviews
- AI sentiment analysis of feedback
- AI review responses
- Competitor benchmarking
- Multilingual guest surveys
- Unified guest profiles (CDP)
- AI booking agent via chat
- 24/7 digital concierge agent
Frequently asked questions
- Which is better: HiJiffy or TrustYou?
- TrustYou has a lower monthly price. What weighs more for you determines the choice; the table sets everything side by side.
- Which is cheaper: HiJiffy or TrustYou?
- HiJiffy: Basic €99/mo, Pro €159/mo, Premium €319/mo (annual; monthly €105/€170/€350); setup €99/€399/€599 per 5 properties. TrustYou: from €75/mo per location (CXP, annual).
- Which is safer for your data: HiJiffy or TrustYou?
- On the GDPR profile they do not clearly differ (good and good). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for hospitality.
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