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Klaviyo (Boston, US)

Klaviyo

B2C CRM with AI agents for email, SMS and WhatsApp that build campaigns and autonomously resolve 65% of customer enquiries.

Shared spot31of 43 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in e-commerce
GDPR: Unknown
  • Provider based outside the EU

Each tile is a professional tool in e-commerce, with the strongest GDPR profile on the left. 13 professional tools, like Klaviyo, have an Unknown profile: they share this spot. Click for that tool.

Pricefree planfree plan; paid by number of contacts
Free trialYes
BasedBoston, USAOutside EU
ModelNot disclosednot disclosed, offers ChatGPT app, Claude connector and MCP as integrations

Last checked: 13 September 2026 · How we check

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This is what Klaviyo looks like

www.klaviyo.com
Klaviyo website
Klaviyo website

What it does

Email marketing with automated flows
SMS, RCS and WhatsApp marketing
Customer segmentation on 100+ data points
Segments AI: segments via text prompt
Predictive analytics and customer forecasts
Web forms (pop-ups, flyouts)
CDP: centralised customer data in real time
160+ customisable email templates

Comparable in e-commerce

All 43 professional tools for e-commerce
Underlying model

not public, does offer ChatGPT app, Claude connector and MCP as integrations. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.

GDPR check for e-commerce

Questions about Klaviyo

Which AI model does Klaviyo use?
The maker of Klaviyo does not disclose which AI model sits underneath. Offers a ChatGPT app, a Claude connector and MCP as integrations.
How much does Klaviyo cost?
free plan; paid by number of contacts. Check the current price on the provider's website; prices often change.
Who is Klaviyo for?
Klaviyo focuses on e-commerce, marketing. It fits tasks such as generating product descriptions at scale, automating customer service and chat, and creating product visuals and lifestyle imagery.
What should I look out for with AI in e-commerce?
Incorrect product information damages trust and can be legally risky. Check specifications and have AI chat hand over cleanly to a human.

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