Home / E-commerce / Klaviyo
Klaviyo (Boston, US)Klaviyo
B2C CRM with AI agents for email, SMS and WhatsApp that build campaigns and autonomously resolve 65% of customer enquiries.

Shared spot31of 43 professional tools with a GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1), and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure in e-commerce
GDPR: Unknown
- Provider based outside the EU
Pricefree planfree plan; paid by number of contacts
Free trialYes
BasedBoston, USAOutside EU
ModelNot disclosednot disclosed, offers ChatGPT app, Claude connector and MCP as integrations
Last checked: 13 September 2026 · How we check
Is this your tool? Fill in missing detailsThis is what Klaviyo looks like
www.klaviyo.com

What it does
Email marketing with automated flowsSMS, RCS and WhatsApp marketing
Customer segmentation on 100+ data points
Segments AI: segments via text prompt
Predictive analytics and customer forecastsWeb forms (pop-ups, flyouts)
CDP: centralised customer data in real time160+ customisable email templates
Comparable in e-commerce
Bynderon request
SizekickShopify app from $115/mo
Retouch4meone-off plug-ins, e.g. Heal $145
Phrase Localization PlatformFreelancer $27/mo
Channablefrom €59/month (Core Standard)
PhotoroomfreemiumUnderlying model
GDPR check for e-commerce not public, does offer ChatGPT app, Claude connector and MCP as integrations. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Klaviyo
- Which AI model does Klaviyo use?
- The maker of Klaviyo does not disclose which AI model sits underneath. Offers a ChatGPT app, a Claude connector and MCP as integrations.
- How much does Klaviyo cost?
- free plan; paid by number of contacts. Check the current price on the provider's website; prices often change.
- Who is Klaviyo for?
- Klaviyo focuses on e-commerce, marketing. It fits tasks such as generating product descriptions at scale, automating customer service and chat, and creating product visuals and lifestyle imagery.
- What should I look out for with AI in e-commerce?
- Incorrect product information damages trust and can be legally risky. Check specifications and have AI chat hand over cleanly to a human.
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