Home / Hotels & holiday accommodation / HiJiffy vs Lighthouse (Ernest)
HiJiffy vs Lighthouse (Ernest)
Both are professional tools for hotels & holiday accommodation. HiJiffy has a stronger GDPR profile, a public monthly price and an EU-based provider; Lighthouse (Ernest) has a free trial.
HiJiffyHiJiffy (Lisbon, Portugal / EU)GDPR: GoodBasic €99/mo, Pro €159/mo, Premium €319/mo (annual
Stronger on 3 by 4 points with a clear margin
Lighthouse (Ernest)Lighthouse Intelligence Ltd. (London, UK)GDPR: Limitedon request · free trial
Stronger on 1 by 4 points with a clear margin
The key differences
- HiJiffy has a stronger GDPR profile: good, against limited at Lighthouse (Ernest).
- HiJiffy lists a public monthly price (€99); with Lighthouse (Ernest) the price is on request.
- Lighthouse (Ernest) has a free trial; for HiJiffy we have not found one.
- HiJiffy is based in the EU, Lighthouse (Ernest) outside the EU.
| Criterion | HiJiffy | Lighthouse (Ernest) |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Good | Limited |
| Price | Basic €99/mo, Pro €159/mo, Premium €319/mo (annual | on request |
| Free trial | Not found | Yes |
| Origin | EU | Outside EU |
| Tasks | AI chatbot for customer service | AI for planning and rostering, AI for data analysis and reporting, AI phone agent and voice agents |
Choose HiJiffy if…
- GDPR and confidentiality weigh heavily
- you want to know the cost up front
- you want a provider in the EU
- what you're looking for: AI chatbot for guest questions (Aplysia)
Choose Lighthouse (Ernest) if…
- you want to try it for free first
- what you're looking for: Ernest: AI team member for commercial teams
- what you're looking for: KITT: AI receptionist
HiJiffy's features
- AI chatbot for guest questions (Aplysia)
- Inbox: webchat, WhatsApp, email, SMS, OTA
- Booking via chat with a virtual agent
- Digital check-in via PMS integration
- Digital keys for guests
- Upsell and cross-sell campaigns
- Guest review campaigns
- Management of multiple properties
Features of Lighthouse (Ernest)
- Ernest: AI team member for commercial teams
- KITT: AI receptionist
- Connect AI: booking directly via AI
- Lighthouse Pricing: AI pricing strategy
- Lighthouse Performance: benchmarking
- Lighthouse Distribution
- Channel management and reservations
Frequently asked questions
- Which is better: HiJiffy or Lighthouse (Ernest)?
- HiJiffy has a stronger GDPR profile, a public monthly price and an EU-based provider; Lighthouse (Ernest) has a free trial. Which matters more to you determines the choice; the table puts everything side by side.
- Which is cheaper: HiJiffy or Lighthouse (Ernest)?
- HiJiffy: Basic €99/mo, Pro €159/mo, Premium €319/mo (annual billing; monthly €105/€170/€350); setup €99/€399/€599 per 5 properties. Lighthouse (Ernest): on request.
- Which is safer for your data: HiJiffy or Lighthouse (Ernest)?
- HiJiffy has the stronger GDPR profile (good to limited). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for hotels & holiday accommodation.
Everything about HiJiffy Everything about Lighthouse (Ernest)
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