Home / Hotels & hospitality / Apaleo vs HiJiffy
Apaleo vs HiJiffy
Both are for customer service. HiJiffy has a public monthly price.
ApaleoApaleo GmbH (Munich, Germany)GDPR: Goodon request
Stronger on 0 of the 1 points, with a clear difference
HiJiffyHiJiffy (Lisbon, Portugal / EU)GDPR: GoodBasic €99/mo, Pro €159/mo, Premium €319/mo (annual
Stronger on 1 of the 1 points, with a clear difference
The key differences
- HiJiffy publishes a monthly price (€99); at Apaleo the price is on request.
| Criterion | Apaleo | HiJiffy |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Good | Good |
| Price | on request | Basic €99/mo, Pro €159/mo, Premium €319/mo (annual |
| Origin | EU | EU |
| Tasks | AI chatbot for customer service, AI for planning and rosters | AI chatbot for customer service |
Choose Apaleo if…
- if you are looking for: apaleo Open PMS in the cloud
- if you are looking for: apaleo APIs (open API)
- what you're looking for: apaleo Pay for payments
Choose HiJiffy if…
- you want to know the cost up front
- what you're looking for: AI chatbot for guest questions (Aplysia)
- what you're looking for: inbox: webchat, WhatsApp, email, SMS, OTA
Apaleo features
- Apaleo Open PMS in the cloud
- Apaleo APIs (open API)
- Apaleo Pay for payments
- Apaleo Store with integrations
- Agent Hub: marketplace for AI agents
- Sales, Email and Migration Agent
- Apaleo MCP Server for AI assistants
HiJiffy's features
- AI chatbot for guest questions (Aplysia)
- Inbox: webchat, WhatsApp, email, SMS, OTA
- Booking via chat with a virtual agent
- Digital check-in via PMS integration
- Digital keys for guests
- Upsell and cross-sell campaigns
- Guest review campaigns
- Management of multiple properties
Frequently asked questions
- Which is better: Apaleo or HiJiffy?
- HiJiffy has a public monthly price. Which factor weighs heavier for you determines the choice; the table sets everything side by side.
- Which is cheaper: Apaleo or HiJiffy?
- Apaleo: on request. HiJiffy: Basic €99/month, Pro €159/month, Premium €319/month (annual; monthly €105/€170/€350); setup €99/€399/€599 per 5 properties.
- Which is safer for your data: Apaleo or HiJiffy?
- On the GDPR profile they are not clearly apart (good and good). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for hotels & holiday accommodation.
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