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Tandem Health AB (Stockholm, Sweden)How safe is Tandem Health for healthcare?
Tandem Health has a good GDPR profile. Usable in healthcare, provided you use the business version and follow the points of attention below.
Where does Tandem Health stand in healthcare?
Shared place 15 of 62 options for healthcare (professional tools and general assistants) on the GDPR profile. 14 options, like Tandem Health, have a Good profile. Each tile is an option we follow for this field; click for the check.
Published safeguards
text generation via Azure OpenAI in the EU data zone, temporary processing (less than 24 hours) with no storage of prompts; transcription via ElevenLabs (EU/EEA) (according to the provider). Hosting on Microsoft Azure, EU only (main region Sweden Central). ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 27701:2025, CE class IIa (according to the provider).
How to use Tandem Health safely
- Use the business variant and sign a data processing agreement (DPA).
- Do not enter unnecessary personal data into prompts; anonymise where possible.
- Enable EU data residency where the provider offers it.
- Keep a professional in the loop: medical data is special category personal data.
Stronger or equally strong in healthcare
Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)
AttendiAttendi (Amsterdam, Netherlands)
Quin ZorgvraagHulpQuin B.V. (Amsterdam, NL)
PlainwisePlainwise (Netherlands)
OntzorgdOntzorgd B.V. (Rotterdam, NL)Latest developments
Via pop-up windows in the HTML preview of code blocks, an attacker could bypass Lockdown Mode and siphon off your chat history, via a manipulated prompt, GPT or shared chat. OpenAI patched the flaw on 18 September 2026; Check Point published the details on 5 November. Users do not need to do anything. source
In the third quarter of 2026, OpenAI made more than 200 reports to law enforcement about threatened violence based on ChatGPT conversations. Conversations in which someone appears fixated on violence may be ended automatically by ChatGPT, and if it happens repeatedly, OpenAI can pause the account. So don't assume that what you type into ChatGPT stays confidential. source
ChatGPT can use plugins to search and summarise iCloud mail and change appointments, including on the free subscription. Signing in uses an app-specific password from Apple; it remains valid if you disconnect the integration in ChatGPT and you must revoke it yourself via account.apple.com. source
Questions
- How safe is Tandem Health for healthcare?
- Tandem Health has a Good GDPR profile. Usable in healthcare, provided you use the business variant and follow the points of attention below. Good safeguards, but not on every point.
- Does Tandem Health train on my data?
- text generation via Azure OpenAI in the EU data zone, temporary processing (less than 24 hours) with no storage of prompts; transcription via ElevenLabs (EU/EEA) (according to the provider). Hosting on Microsoft Azure, EU only (main region Sweden Central). ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 27701:2025, CE class IIa (according to the provider).
- What should I watch out for with AI in healthcare?
- Medical data is special category personal data. Only use solutions with appropriate safeguards (GDPR, EU hosting) and no training on patient data; a healthcare provider remains ultimately responsible.
Source documents
Everything about Tandem Health Best AI for healthcare
Summarised by the editorial team from provider documentation · not legal advice
Last checked: 30 October 2026 · How we check
Source: , checked on 30 October 2026
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