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Perplexity AI

How safe is Perplexity for healthcare?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution means a model with a documented issue, such as an investigation by a regulator. How we measure for healthcareUnknown

The maker of Perplexity publishes little about data protection. Ask about this before you put confidential healthcare data into it.

Where does Perplexity stand in healthcare?

Shared spot 47 of 62 options for healthcare (professional tools and general assistants) on GDPR profile. 9 options, like Perplexity profile, are unknown. Each tile is an option we track for this field; click for the check.

Strong14
Good14
DS
Limited18
Unknown9
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: medical data is special category personal data.

Stronger or equally strong in healthcare

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)AttendiAttendi (Amsterdam, Netherlands)Quin ZorgvraagHulpQuin B.V. (Amsterdam, NL)PlainwisePlainwise (Netherlands)OntzorgdOntzorgd B.V. (Rotterdam, NL)

Questions

How safe is Perplexity for healthcare?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential healthcare data into it. The provider publishes little on this, ask before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in healthcare?
Medical data is special category personal data. Only use solutions with appropriate safeguards (GDPR, EU hosting) and no training on patient data; a healthcare provider remains ultimately responsible.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for healthcare

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 62 options for healthcareProfessional tools and general assistants side by side, by GDPR profile, price and quality.

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